Richard Roman
San Antonio,TX
Summary
Driven sales professional with a proven track record, adept in strategic account development and consultative selling. Fluent in Spanish, I excel in building rapport and training teams to exceed sales goals through solution selling and key account growth. Managed projects to enhance customer satisfaction and retention, demonstrating a strong, empathetic communication skill set.
Overview
16
16
years of professional experience
Work History
Trade Sales Representative / PCC Branch Champion
Pella - San Antonio
San Antonio, TX
06.2022 - Current
- Developed and maintained relationships with key customers in the trade industry.
- Participated in training sessions to stay up-to-date on product knowledge.
Retail Sales Associate
Pella - San Antonio
San Antonio, TX
06.2021 - 06.2022
- Demonstrated products to potential customers and answered questions to close sales.
- Analyzed customer needs and preferences in order to recommend appropriate products and services.
- Attended industry events such as trade shows and conferences to stay abreast of trends.
In Home Sales
Lowe's
San Antonio, TX
08.2018 - 06.2022
- Negotiated pricing contracts with customers to maximize profits.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Achieved cost-savings by developing functional solutions to problems.
Pro Sales Specialist
Lowe's
San Antonio, TX
05.2012 - 08.2018
- Created and maintained customer relationships to ensure repeat business.
- Listened to customer needs to identify and recommend best products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Assisted customers with product selection, sizing and styling.
- Cross-sold additional products and services to purchasing customers.
Home Specialist Supervisor
Best Buy
San Antonio, TX
10.2008 - 04.2009
- Managed approximately 20 employees in the Home Theater, Appliances and Car Audio departments
- Trained associates to sell, keep the store showroom ready and manage inventory.
Skills
- Great Energetic Attitude
- Strong communicator
- Empathetic
- Fluent in Spanish
- Will build rapport with anyone
- Solution selling
- Strategic account development
- Sales team training
- Sales presentation
- Key account development
- Consultative and relationship selling
SUMMARY
I feel that I can excel as the Lowe's Pella Rep due to my experience at Lowe's, combined with my experience working at the San Antonio Pella branch. I currently cover not only San Antonio, but also Eagle Pass, Laredo, the Rio Grande Valley, the Corpus Christi area, and everything in between. I have been supporting and training our customers in these areas for the last two years. My experience in the coastal areas would come in hand too.
Timeline
Trade Sales Representative / PCC Branch Champion
Pella - San Antonio
06.2022 - Current
Retail Sales Associate
Pella - San Antonio
06.2021 - 06.2022
In Home Sales
Lowe's
08.2018 - 06.2022
Pro Sales Specialist
Lowe's
05.2012 - 08.2018
Home Specialist Supervisor
Best Buy
10.2008 - 04.2009