Richard Rowe
Covington,GA
Summary
Detail-oriented Customer Service Professional / Driver reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. Gifted at working with all types of customers. Looking for a new role (not necessarily in driving) where my hard work and dedication will be highly valued.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Independent Contractor
Felgra Transportation
Buford, GA
06.2021 - 04.2023
- Operated dump trailer for the transportation of waste and construction and demolition materials to various landfills. Also transported various kinds of metals to and from plants for processing and recycling. These materials are then used for product production in the future.
Company Driver
Schneider National Carriers
08.2020 - 03.2021
- Regional Dedicated (Walmart) Driver. Delivered Frozen Dairy, Meat and Produce and Dry Goods to different Walmarts within a 250 mi radius of Sterling Illinois to include parts of Iowa and Wisconsin.
Company Driver
Covenant Logistics (Covenant Transportation Inc)
03.2020 - 08.2020
- Team Driving - Mixed Freight.
- Managed proper transportation of goods (including Hazardous Materials) with no incidents.
Company Driver
Stevens Transport
08.2019 - 02.2020
- Transported mixed freight; dry or refrigerated goods.
Security Lieutenant
G4S Secure Solutions International Inc.
01.2009 - 12.2016
- Have worked as a Hospital Security Officer and subsequently Lieutenant responsible for the surveillance of the client’s healthcare premises and the protection of staff, visitors and patients.
- Experienced in community property surveillance, Gate-house check-ins and processing.
- Monitored security cameras to identify and respond to suspicious activity.
- Responded quickly to alarms, emergencies, or threats at assigned locations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Provided friendly and professional assistance to hospital employees, visitors and patients.
- Coordinated with local law enforcement agencies in responding to criminal activity.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Personal Property Manager
Self Employed
01.2001 - 12.2008
- This particular gap in my resume is explained by the need to provide full time care of my three intentionally acquired employees (infant, toddler and pre-teen). I was in charge of food services and personal 1-on-1 care. I troubleshooted relational interactions when needed and ensured the overall safety of the individuals in my care. Additionally, I provided needed educational guidance and supplemented learning gaps with programs such as PBS and Hooked On Phonix to solidify all were on track developmentally. In fact the record shows they were all ahead and continued through the rest of their academic career. We saw a 300% increase in services and the greatest ROI was the obtaining of a Bachelor's degree by my oldest and High-school diploma from my middle child.
Motor Coach Operator
Academy Bus & Tours
Perth Amboy, NJ
03.1999 - 07.2001
- Provided commuter, charter and shuttle delivery service throughout the Northeast for a leading transportation company. Conducted pre and post trip inspections to ensure the safety of the vehicle and passengers.
- Facilitated smooth passenger loading and unloading at designated route stops.
- Adhered to traffic laws and regulations while driving motor coaches on highways, city streets, and rural roads.
- Maintained the cleanliness of the coach before and after trips.
- Assisted passengers with loading and unloading luggage in a timely manner.
- Provided safe and efficient transportation of passengers to their intended destination.
Desk/Customer Service Clerk
The Gateway Family YMCA - Elizabeth Branch
07.1992 - 06.1998
- Coordinated telephone communications
- Greeted customers upon entrance, provide information concerning facility programs and processed customer payments accurately and promptly.
- Reviewed new membership forms to ensure accuracy
- Responsible for maintaining facility security.
Education
Associate of Arts - Liberal Arts And General Studies
Bloomfield College
Bloomfield, NJ06-1991
Skills
- Positive and Professional
- Deadline Adherence
- Conflict Resolution
- Workload Management
- Safety Compliance
- Data Entry
- Inbound and Outbound Calling
- Clerical Support
- Customer Relations
- Vehicle Inspections
- Navigation and Map-Reading
- Route Planning
- DOT Regulations
- Safety Conscious
- Product Delivery
Affiliations
- I like to spend time with my family, watch Netflix, play chess, listen to different types of classical and instrumental music.
- Recently started a fitness program.
Certification
- Class A Commercial Drivers License
References
References available upon request.
Timeline
Independent Contractor
Felgra Transportation
06.2021 - 04.2023
Company Driver
Schneider National Carriers
08.2020 - 03.2021
Company Driver
Covenant Logistics (Covenant Transportation Inc)
03.2020 - 08.2020
Company Driver
Stevens Transport
08.2019 - 02.2020
Security Lieutenant
G4S Secure Solutions International Inc.
01.2009 - 12.2016
Personal Property Manager
Self Employed
01.2001 - 12.2008
Motor Coach Operator
Academy Bus & Tours
03.1999 - 07.2001
Desk/Customer Service Clerk
The Gateway Family YMCA - Elizabeth Branch
07.1992 - 06.1998
Associate of Arts - Liberal Arts And General Studies
Bloomfield College
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