Richard Ryons
las vegas
Summary
Dedicated custodian with extensive experience at Las Vegas Convention And Visitors, excelling in cleaning and sanitizing while ensuring a safe environment. Proven ability to work independently and solve problems effectively, enhancing customer satisfaction through attention to detail and responsiveness. Committed to maintaining high cleanliness standards and fostering a welcoming atmosphere.
Overview
6
6
years of professional experience
Work History
Custodian
Las Vegas Convention And Visitors
10.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Moved furniture for cleaning and set up for special events.
Custodian
ABM Janitorial Services
11.2018 - 03.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Customer Service Representative
Cognizant Technologies Solutions
01.2019 - 04.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
William Penn High School
Philadelphia, PA06-1989
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Problem-solving
Timeline
Custodian
Las Vegas Convention And Visitors
10.2024 - Current
Customer Service Representative
Cognizant Technologies Solutions
01.2019 - 04.2020
Custodian
ABM Janitorial Services
11.2018 - 03.2023
High School Diploma -
William Penn High School
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