Summary
Overview
Work History
Education
Skills
Timeline
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Richard Sagendorf

Springville,UT

Summary

New to the field of biology and hard worker with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

12
12
years of professional experience

Work History

Security Support Engineer

F5 Networks
Seattle, WA
11.2020 - Current
  • Assisted in troubleshooting issues related to product design or manufacturing processes.
  • Documented all engineering activities according to established procedures.
  • Participated in team meetings to discuss project progress updates.
  • Developed and implemented engineering strategies to improve production efficiency.
  • Provided support during the installation, maintenance, repair, and calibration of equipment.
  • Calibrated scientific or technical equipment.
  • Conducted analyses addressing failure, reliability or yield improvement.
  • Designed engineering experiments.

Store Manager

GameStop
Orem, UT
10.2012 - 11.2020
  • Maintained accurate records of employee performance reviews.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Established customer service standards and monitored staff compliance.
  • Developed strategies to maximize sales and profitability.
  • Managed daily banking activities such as deposits and withdrawals.
  • Monitored inventory levels and placed orders to restock shelves.
  • Created weekly work schedules for store personnel.
  • Planned special promotions or discounts based on market trends.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

Education

High School Diploma -

Tooele High School
Tooele, UT
06-2011

Associate of Science - Biology

Utah Valley University
Orem, UT

Skills

  • Process Improvement
  • Project Planning
  • Technical reporting
  • System Troubleshooting
  • Quality Control
  • Design development
  • Root Cause Analysis
  • Laboratory Experiments
  • Sampling processes
  • Research management
  • Writing reports
  • Research proficiency
  • Sample Testing
  • Molecular Biology

Timeline

Security Support Engineer

F5 Networks
11.2020 - Current

Store Manager

GameStop
10.2012 - 11.2020

High School Diploma -

Tooele High School

Associate of Science - Biology

Utah Valley University

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Richard Sagendorf