RICHARD SARFO GYAMFI
WILLIAMSTOWN
Summary
Committed core team member focused on achieving project goals through practical solutions and teamwork. Excel at problem solving, project coordination, and maintaining clear communication to ensure successful outcomes.
Overview
15
15
years of professional experience
Work History
Delivery Associate
UPS
11.2024 - Current
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
SUPERVISOR
Mpianim Co Ltd
12.2016 - 04.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions
MARKETING EXECUTIVE
Taste Foods Company Ltd
01.2010 - 11.2016
- Increased brand awareness by developing and implementing innovative marketing campaigns
- Planned and executed events and marketing programs to increase qualified leads
- Planned and executed marketing campaigns to target groups, areas, and the wider community
- Completed and submitted monthly and yearly reports to support executive decision making
- Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles, and mission
Education
ASSOCIATE IN ARTS (A.A.) -
Institute of Business Management And Journalism
08.2008
SENIOR HIGH SCHOOL CERTIFICATE - undefined
Toase Senior High School
08.2003
Skills
- Strategic Thinking
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Following Instructions
Timeline
Delivery Associate
UPS
11.2024 - Current
SUPERVISOR
Mpianim Co Ltd
12.2016 - 04.2024
MARKETING EXECUTIVE
Taste Foods Company Ltd
01.2010 - 11.2016
SENIOR HIGH SCHOOL CERTIFICATE - undefined
Toase Senior High School
ASSOCIATE IN ARTS (A.A.) -
Institute of Business Management And Journalism
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