Richard Seaman
Katy,TX
Summary
High-energy and skilled at working with customers , maintaining work areas and balancing workloads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive work experiences.
Overview
4
4
years of professional experience
Work History
Quality Control Inspector
Cyberlux
Spring, TX
11.2023 - 06.2024
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Tested finished goods prior to shipment according to established protocols.
- Wrote detailed reports outlining performance, quality and defect rates.
- Completed non-destructive tests and conducted continuous inspections.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
Sales Associate
Cycle Gear
Katy, TX
09.2023 - 11.2023
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Server Shift Leader
On the Kirb
Katy, TX
08.2023 - 11.2023
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
Server
Local Table
Katy, TX
01.2021 - 10.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Audio Technician
Audio hoggz
Houston, TX
12.2021 - 05.2022
- Installed speakers, sound boards, wires and cable setups to deliver sound presentations.
- Maintained physical equipment, overseeing upkeep, deployment and storage to maximize hardware lifecycle.
- Used appropriate tools and materials in alignment with safety protocols and industry best practices.
- Worked with teammates and on-site contacts to assess sound-related needs and requirements.
- Checked completed work for quality and accuracy.
Server
Grimaldi’s
Katy, TX
10.2020 - 04.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees to perform duties.
Education
High School Diploma -
Seven Lakes High School
Katy, TX05-2019
Skills
- Guest Relations Management
- Sales Expertise
- Suggestive Selling
- Ordering Procedures
- Point of Sale (POS) System Operations
- Quality Controlled
- Teamwork
- Troubleshooting Skills
- Clear Communication
- Critical Thinking
- Product Inspection
- Materials Testing
- Equipment Calibration
- Training and Mentorship
Timeline
Quality Control Inspector
Cyberlux
11.2023 - 06.2024
Sales Associate
Cycle Gear
09.2023 - 11.2023
Server Shift Leader
On the Kirb
08.2023 - 11.2023
Audio Technician
Audio hoggz
12.2021 - 05.2022
Server
Local Table
01.2021 - 10.2023
Server
Grimaldi’s
10.2020 - 04.2022
High School Diploma -
Seven Lakes High School
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