To provide support and encouragement to adults which utilizes my analytical and interpersonal skills where I can develop positive relationships.
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional 2
Blue Valley School District
Overland Park
02.2024 - Current
Work with special needs kids that need additional help in the school system.
Assisted teachers in implementing individualized education programs for students.
Supported students with special needs during classroom activities and transitions.
Collaborated with staff to create a positive learning environment for all students.
Monitored student behavior and provided guidance to encourage appropriate conduct.
Program Facilitator
KidsTLC
Olathe
10.2023 - 02.2024
Facilitated group activities in a safe, supportive environment.
Developed and implemented program curriculum for youth participants.
Adapted teaching methods based on individual participant needs or abilities.
Meat Department Manager
Hy-Vee
Overland Park
05.2023 - 10.2023
-Nightly meat department closer
Managed daily operations of the meat department ensuring product quality and freshness.
Trained and supervised team members on proper meat handling techniques.
Organized inventory and ensured compliance with food safety regulations.
Para Educator/Special Education Para I
Shawnee Mission School District
Overland Park
08.2019 - 05.2023
Adapted, modified and provided accommodations of classroom activities; assignments and/or materials under the direction of the teacher for the purpose of providing an opportunity for special education students to actively participate in classroom activities.
Aided students in and out of classroom (e.g. packing backpacks, note taking, relationship building, field trips, social skills, etc.) for the purpose of providing assistance to students' needs and social growth.
Implemented behavioral plans for students as designed by the IEP team for the purpose of assisting in meeting special education students' needs and providing a consistent environment.
Instructed students in a variety of activities in individual and group settings (e.g. academic subjects, social skills, daily living skills, etc.) for the purpose of meeting Individual Educational Program goals.
Para Educator/Special Education Para I
Blue Valley School District
Overland Park
08.2018 - 05.2019
Adapted, modified and provided accommodations of classroom activities; assignments and/or materials under the direction of the teacher for the purpose of providing an opportunity for special education students to actively participate in classroom activities.
Aided students in and out of classroom (e.g. packing backpacks, note taking, relationship building, field trips, social skills, etc.) for the purpose of providing assistance to students' needs and social growth.
Implemented behavioral plans for students as designed by the IEP team for the purpose of assisting in meeting special education students' needs and providing a consistent environment.
Instructed students in a variety of activities in individual and group settings (e.g. academic subjects, social skills, daily living skills, etc.) for the purpose of meeting Individual Educational Program goals.
Vendor Management
NATIONS HOLDING COMPANY
Lenexa
01.2004 - 05.2012
Prepare Service Level Agreements and negotiate vendor fees
Update database with vendor fees, services available and contact information
Develop positive relationships with vendors
Evaluate vendor performance and determine rating
Run various reports, create invoices and handle billing discrepancies
Played critical role in operational success of procurement, sourcing and vendor management, focusing on analyzing and troubleshooting issues and delivering speedy resolutions.
Website Manager and Warehouse Manager
Virtual Inventories
Lenexa
01.2006 - 12.2008
Developed and maintained website
Selected and ordered merchandise
Handled customer relations
Collaberated and created new ideas with fellow website managers
Managed website content updates and ensured accuracy across all pages.
Monitored website performance using analytics tools for user engagement insights.
Internal Abstractor
Reliable Property Reports
Prairie Village
01.2005 - 12.2006
Researched and reviewed online title records
Created property reports based off of information obtained
Learned various aspects of the title industry and title abstracting
Conducted thorough property research using online databases and public records.
Compiled detailed property reports for clients based on collected data.
Scheduling Team Lead
Nations Signature Closers
Prairie Village
01.2004 - 12.2005
Established and continued relationships with notaries nationwide
Managed and evaluated performance of employees
Called and scheduled signing appointments with notaries
Updated and upheld current notary database
Led team meetings to discuss project updates and address concerns.
Coordinated schedules to ensure timely completion of closing services.
Trained new staff on company procedures and best practices for closings.
Developed strategies to improve communication among team members.
Managed client relationships to enhance service satisfaction and trust.
Education
Bachelor of Biblical Literature - Biblical Literature, Family Counseling And Psychol
Ozark Christian College
Joplin, MO
08.1999 - 01/2004
Some College (No Degree) - Business
Kansas State University
Manhattan, KS
Skills
Special Needs
Vendor Management
Management
Sales
Data collection
Relationship Management
Behavior Management
Developmental Disabilities Experience
Customer service
Special Education
Conflict Management
Behavioral Health
Autism Experience
Analysis Skills
Case Management
Research
Behavioral Therapy
Project Management
Applied Behavior Analysis
Negotiation
Individualized education plans
Behavior management
Conflict resolution
Team collaboration
Effective communication
Relationship building
Problem solving
Training others
Relationship building skills
Skills strategies
Decision-making
Experienced with [technology]
IEP goals
Administrative support
Complaint handling
Report generation
Staff training
Call center operations
Calm demeanor
Positive and professional
Strong teamwork
Certification
Driver's License
Timeline
Special Education Paraprofessional 2
Blue Valley School District
02.2024 - Current
Program Facilitator
KidsTLC
10.2023 - 02.2024
Meat Department Manager
Hy-Vee
05.2023 - 10.2023
Para Educator/Special Education Para I
Shawnee Mission School District
08.2019 - 05.2023
Para Educator/Special Education Para I
Blue Valley School District
08.2018 - 05.2019
Website Manager and Warehouse Manager
Virtual Inventories
01.2006 - 12.2008
Internal Abstractor
Reliable Property Reports
01.2005 - 12.2006
Vendor Management
NATIONS HOLDING COMPANY
01.2004 - 05.2012
Scheduling Team Lead
Nations Signature Closers
01.2004 - 12.2005
Bachelor of Biblical Literature - Biblical Literature, Family Counseling And Psychol
Title 1 Paraprofessional/Special Education Paraprofessional/General Education Paraprofessional at White Cloud Public SchoolsTitle 1 Paraprofessional/Special Education Paraprofessional/General Education Paraprofessional at White Cloud Public Schools
ABA Paraprofessional/Special Education Paraprofessional at Point Quest PediatricsABA Paraprofessional/Special Education Paraprofessional at Point Quest Pediatrics