Richard Serville

Daily processing of earnings for field advisors via commission and dividend statements across multiple platforms.

Liaison for agencies, field advisors and vendors regarding complex payment requirements.

Maintenance of new and existing office solutions contract in main billing system.

Processing of customer service calls for client maintenance and supply calls.

Analyze information across multiple detached medical claims systems in order to merge the data into one uniform platform.

Liaison between Cigna and 3rd party vendor to analyze test data and set metrics for next steps for the project.

Utilize Adobe and Microsoft Office products to convert invoicing into a digital format.

Analyze complex customer invoicing profiles with highly technical requirements.

Collaborate with premium clients on process improvements on standard processes.