Richard Seybold
Shepherd,MT
Summary
Customer-oriented, self motivated offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
22
22
years of professional experience
Work History
Grocery Manager
Albertsons
Billings, MT
10.2024 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Store Manager
Michaels Arts and Crafts
Billings, Montana
12.2022 - 09.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Drove customer service and loyalty programs.
- Ensure that KPI's are being met and exceeded.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Identified opportunities for cost savings through waste reduction initiatives.
Executive Team Leader
Target
Billings, Montana
03.2014 - 12.2022
- Developed and implemented strategies to improve team performance, morale and engagement.
- Created and maintained strong relationships with executive team members, key personnel throughout the company.
- Managed daily operations including budgeting, resource allocation, staffing requirements and project timelines.
- Provided coaching and mentoring support to direct reports and other team members.
- Identified areas of improvement in business operations processes, procedures and protocols.
- Developed and trained new executives, along with supporting struggling stores to ensure SOP was followed.
Financial Advisor
Tax Tiger
Broomfield, Colorado
07.2002 - 05.2013
- Developed financial plans and strategies tailored to clients' individual needs.
- Conducted detailed analysis of clients' current financial situation, including risk assessment, cash flow management, and retirement planning.
- Negotiated debt resolutions with State taxing authorities and the IRS.
- Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
- Maintained accurate records of all client interactions and transactions in accordance with company policy and regulatory requirements.
Education
Some College (No Degree) -
Front Range Community College
Westminster, COHigh School Diploma -
Skyline High School
Longmont, CO05-1999
Skills
- Operational budgeting
- Employee Training
- Customer Service Management
- Store operations oversight
- Store Merchandising
- Retail Inventory Management
- Multitasking and Organization
- Reliable
Timeline
Grocery Manager
Albertsons
10.2024 - Current
Store Manager
Michaels Arts and Crafts
12.2022 - 09.2024
Executive Team Leader
Target
03.2014 - 12.2022
Financial Advisor
Tax Tiger
07.2002 - 05.2013
Some College (No Degree) -
Front Range Community College
High School Diploma -
Skyline High School