Richard Simms
Lehigh Acres
Summary
Detail-focused Parts Specialist with experience in inventory management, procurement and customer service in the automotive industry. Strengths include keen knowledge of vehicle parts, effective communication skills, delivering excellent customer experiences, and ability to maintain organized and efficient system for parts storage.
Overview
27
27
years of professional experience
Work History
Parts Specialist/Shift Supervisor
Advanced Auto Parts
Lauderhill
08.2016 - 03.2025
- Certified Parts Professional; Certified Counter Parts 1,2 &3
- Inventory and Stock Management
- Assisted customers in identifying and locating auto parts efficiently.
- Maintained accurate inventory records using point-of-sale systems.
- Managed inventory levles and processed stock orders to maintain availability
- Processed customer orders and returns with attention to detail.
- Collaborated with team members to streamline parts delivery processes.
- Staff Training and Team Leadership
Forklift Operator
Kodak
London
09.2010 - 02.2016
- Safely operated sit-down and stand-up forklifts to trnasport goods, stage orders, and replenish stock.
- Operated forklifts to transport materials within Kodak's production facility.
- Loaded and unloaded shipments using pallet jacks and forklifts.
- Conducted daily equipment inspections to ensure operational safety and efficiency.
- Maintained organized warehouse inventory through systematic stacking and labeling.
Service Scheduler
Bradley Honda
Herfordshire
04.2008 - 07.2010
- Scheduled service appointments for customer vehicle maintenance and repair services efficiently and accurately.
- Coordinated with technicians and service staff to manage workflow and service times.
- Conducted follow-up calls with customers to confirm satisfaction and service quality
- Communicated with customers about service options and recommendations.
- Maintained accurate records of customer interactions and services performed.
Parts Sales Specialist
Coral Springs Honda
Coral Springs
05.1998 - 06.2007
- Assisted customers in selecting automotive parts and accessories.
- Processed parts orders and maintained accurate inventory records.
- Collaborated with technicians to ensure timely availability of required parts.
- Provided product knowledge to customers for informed purchasing decisions.
Education
Certificate of Technical Studies - Carpentry
Oakwood College
Hertfordshire, England03-2011
All Areas of Education
Excelsior High
Kingston Jamaica06-1986
Skills
- Inventory management
- Parts identification
- Point-of-sale systems
- Customer service
- Supply chain coordination
- Vehicle inspection
- Effective communication
- Time management
- Attention to detail
- Quality control
Timeline
Parts Specialist/Shift Supervisor
Advanced Auto Parts
08.2016 - 03.2025
Forklift Operator
Kodak
09.2010 - 02.2016
Service Scheduler
Bradley Honda
04.2008 - 07.2010
Parts Sales Specialist
Coral Springs Honda
05.1998 - 06.2007
Certificate of Technical Studies - Carpentry
Oakwood College
All Areas of Education
Excelsior High