Richard Simpson
Seattle,WA
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Barista
Staypineapple
2022.07 - Current
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Front Desk Associate
Staypineapple
2021.09 - 2022.07
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Media Co-Lead
Volt Europa (The Hague Branch)
2020.01 - 2021.03
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Cultivated a strong political party image and identity with clear branding.
- Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
Education
Licensed Massage Therapist Certificate - Massage Therapy
Northwest Academy of The Healing Arts
Tacoma, WA03.2024
Associate of Arts - Foreign Languages And Literatures
Bellevue College
Bellevue, WA06.2009
Skills
- Adaptive and Creative
- Excellent Memory
- Team Player
- Performance Improvement
- Audience Engagement
- Problem-Solving Skills
Hobbies
Meditation, fitness, language studies, gardening, video and table-top games.
Languages
Italian
Native or Bilingual
French
Professional Working
Spanish
Limited Working
Dutch
Elementary
Timeline
Barista
Staypineapple
2022.07 - Current
Front Desk Associate
Staypineapple
2021.09 - 2022.07
Media Co-Lead
Volt Europa (The Hague Branch)
2020.01 - 2021.03
Licensed Massage Therapist Certificate - Massage Therapy
Northwest Academy of The Healing Arts
Associate of Arts - Foreign Languages And Literatures
Bellevue College
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