Results-driven Service Technician with a proven track record at Munters, excelling in installation and repair of HVAC systems. Demonstrated attention to detail and exceptional customer service, enhancing operational efficiency and client satisfaction. Skilled in preventive maintenance and troubleshooting, ensuring optimal system performance and reliability.
Work History
Service Technician
19 Years 3 Months
Munters | 08.2006 - 11.2025
Diagnosed and repaired HVAC systems to ensure optimal performance and reliability.
Conducted routine maintenance on equipment, improving operational efficiency and longevity.
Collaborated with team members to troubleshoot system issues and implement effective solutions.
Executed diagnostic evaluations of system functionality to ensure optimal performance.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Documented service reports detailing repairs, maintenance activities, and customer interactions.
Provided technical support to clients, enhancing satisfaction through effective communication and problem-solving.
Installer
9 Years
Highland Hearth & Fireplace | 08.1997 - 08.2006
Installed hearth products adhering to safety protocols and manufacturer specifications.
Collaborated with team members to ensure timely project completion and customer satisfaction.
Operated hand and power tools for efficient installation and maintenance tasks.
Assisted in troubleshooting issues during installations, enhancing service quality.
Commercial Diver
6 Years 2 Months
Allen Marine Services | 06.1991 - 08.1997
USN Diver
8 Years 7 Months
United States Navy, Hull Technician | 12.1982 - 07.1991
Conducted underwater inspections to assess vessel integrity and identify maintenance needs.
Operated dive equipment and tools, ensuring adherence to safety protocols during all operations.
Assisted in performing underwater repairs and maintenance tasks on naval vessels.
Collaborated with team members to execute complex diving missions effectively and efficiently.
Maintained accurate dive logs for regulatory compliance and operational efficiency.
Used power and hand tools to remove objects obstructing marine railways and strainers with safety and accuracy.
Recovered lost items and performed salvage operations in challenging underwater conditions.
Conducted detailed underwater inspections for structural integrity and potential hazards.
Completed complex underwater tasks, such as welding, cutting, and rigging, leading to successful project completions.
Used diver helpers, diving suits and other scuba gear properly and safely to aid in successful diving operations.
Recovered objects beneath silt and water, connecting hooks and elevating with cranes, winches or derricks.
Salvaged and removed sunken ships and cargo with pneumatic power velocity, explosive charges and hydraulic tools.
Assisted film crews in capturing unique underwater footage for documentaries or commercial productions.
Maintained and checked diving equipment for functionality and safety.
Successfully completed decompression procedures after deep dives, ensuring diver safety and health.
Remained calm and focused, even during stressful or intense diving situations.