Richard Smith
Wetmore,KS
Summary
Dynamic professional with extensive experience in team leadership and human resources management at Home Depot and the Kansas Army National Guard. Proven track record in optimizing workflows and enhancing customer satisfaction. Skilled in inventory management and conflict resolution, fostering a collaborative environment that drives team success and operational efficiency.
Overview
7
7
years of professional experience
Work History
Hardware & Lumber Supervisor
Home Depot
10.2024 - 03.2025
- Supervised daily operations to ensure adherence to safety protocols and efficient workflow.
- Trained 7 to 10 new and current team members on product knowledge and customer service standards.
- Assisted in inventory management, ensuring stock levels met demand and minimized losses.
- Coordinated scheduling for staff shifts, optimizing coverage during peak hours.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
- Simultaneously served as Associate Support Department Supervisor (HR) for approximately 160 associates: Responsible for scheduling, training, and onboarding new associates.
Senior Human Resources Officer
Kansas Army National Guard
09.2020 - 10.2024
- Served as a Senior HR Officer for a Field Artillery Battalion, consisting of over 200 Soldiers.
- Facilitated planning, directing, and managing of all HR competencies, which included personnel actions, awards, pay-impacting documentation, and evaluations.
- Managed performance appraisal systems to ensure consistent evaluation and feedback across all formations.
- Mentored junior HR staff, promoting professional development and enhancing team capabilities in HR functions.
Medical Readiness Officer
Kansas Army National Guard
05.2018 - 09.2020
- Managed Soldier health and dental assessments to ensure all assessments are scheduled and completed in a timely manner.
- Reviewed and analyzed medical screening in order to meet objectives and obtain maximum unit readiness.
- Ensured compliance with Army regulations and policies related to medical readiness.
- Served simultaneously as CBRN (Chemical, Biological, Radiological, Nuclear) Officer, responsible for advice on all operations, hazards, and contingencies for a Battalion consisting of 580 Soldiers.
Skills
- Inventory management
- Customer service
- Collaborative team management
- Staff training
- Skilled in resolving conflicts
- Performance appraisal
- Human resources management
- Workflow optimization
- Workflow management
- Thoroughness in documentation accuracy
- Team leadership
Accomplishments
- Served meritoriously for over 26 years within Active Duty Army and Kansas Army National Guard culminating as Senior Human Resources Officer.
- Acquired four occupational specialties over tenure of service including Cavalry Scout, (CBRN) Chemical, Biological, Radiological, Nuclear Officer, and Power Generation Mechanic.
- Recipient of numerous awards including Meritorious Service Medal (Army), Five Army Commendation Medals, Eight Army Achievement Medals, Five Army Good Conduct Medals, and German Army Marksmanship Award (Gold).
Timeline
Hardware & Lumber Supervisor
Home Depot
10.2024 - 03.2025
Senior Human Resources Officer
Kansas Army National Guard
09.2020 - 10.2024
Medical Readiness Officer
Kansas Army National Guard
05.2018 - 09.2020