Richard Snell

Senior Certified Pharmacy Technician

Walgreens Boots Alliance

Phoenix, AZ

12.2004 - Current

Compounded and dispensed medications according to physician orders.
Verified patient information, including allergies, drug interactions, and contraindications.
Ensured compliance with federal and state laws pertaining to controlled substances.
Ordered prescription refills as requested by physicians or authorized personnel.
Assisted with the development of policy changes related to pharmacy services.
Adhered to infection control guidelines when handling hazardous materials.
Participated in continuing education programs designed to enhance job knowledge.
Monitored expiration dates on medications in order to maintain product integrity.
Conducted regular audits of medication inventories in order to identify discrepancies.
Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
Provided support for pharmacists during drug distribution activities.
Resolved billing issues with insurance companies or other third-party payers.
Maintained accurate records and inventory of pharmaceuticals, supplies, and equipment.
Organized and maintained pharmacy area in accordance with established standards.
Filled prescriptions accurately under the direction of a pharmacist.
Managed workflow within the pharmacy department while adhering to all state regulations.
Provided customer service to patients regarding their prescription medications.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Maintained clean and organized pharmacy shelving and work areas.
Compiled customer demographic, allergy and medical history background.
Organized medications for dispensing.
Efficiently processed cash register transactions for new and refilled prescription orders.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Reported drugs' adverse reactions.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Established and updated patient profiles, medications and insurance details.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Maintained accurate records of medication dispensing and inventory.
Trained new technicians in pharmacy procedures and customer service.
Managed inventory levels, ensuring adequate stock of medication and supplies.
Coordinated workflow to ensure timely and accurate medication dispensing.
Led a team of pharmacy technicians, providing training and supervision.
Processed insurance claims and resolved issues with coverage and payment.
Addressed and resolved patient complaints and concerns.
Monitored controlled substances inventory and maintained compliance with regulations.
Oversaw the ordering, receiving, and storage of pharmacy inventory.
Provided exceptional customer service, ensuring patient satisfaction and loyalty.
Implemented and monitored compliance with pharmacy policies and regulations.
Maintained a clean and organized pharmacy workspace to ensure efficiency.
Operated cash registers to accept payments from customers.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Entered prescription information into computer databases.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Maintained proper storage and security conditions for drugs.
Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Cleaned and maintained equipment or work areas according to prescribed methods.
Received written prescription or refill requests, verifying information for completeness and accuracy.
Answered telephones to respond to questions or requests.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Checked medications for content, accuracy and completeness of drug packaging and labeling.

Summary

Overview

Work History

Senior Certified Pharmacy Technician

Education

GED -

Pharmacy Technician

Skills

Affiliations

Certification

Languages

Timeline

Senior Certified Pharmacy Technician

GED -

Pharmacy Technician

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