Richard Solis
Huntington Park,CA
Summary
Results-driven retail leader with 15+ years of experience driving sales growth, building high-performing teams, and optimizing store operations across fast-paced retail environments. Proven ability to lead managers, execute company initiatives, improve KPIs, and deliver exceptional customer experiences. Bilingual English/Spanish. Ready to scale results at the district level.
Overview
21
21
years of professional experience
1
1
Certification
Work History
District/Multi‑Unit Retail Manager
TRUCONNECT
Huntington Park, CA
02.2018 - Current
- Managed daily store operations and ensured adherence to company policies.
- Developed strategies for increasing sales and improving customer service.
- Oversaw inventory management, including stock replenishment and organization.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Coordinated staff schedules to optimize coverage during peak hours.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Analyzed sales data to identify trends and inform strategic decisions.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
Customer Associate
AMAZON FULFILLMENT CENTER
Vernon, CA
08.2017 - 02.2018
- Delivered fast, accurate service in a high-volume warehouse environment
- Maintained strict productivity, safety, and quality standards
- Demonstrated adaptability and teamwork in a metrics-driven operation
- Assisted customers with order inquiries and product returns.
- Collaborated with team members on efficient packing and shipping processes.
- Operated warehouse equipment to facilitate smooth order fulfillment.
Retail Sales Associate
BEDROOM OUTLETS KIDS
Whittier, CA
03.2009 - 02.2013
- Drove sales through consultative selling and product knowledge
- Provided exceptional customer service from greeting through purchase
- Supported merchandising, inventory organization, and store standards
- Assisted customers with product selection and inquiries.
- Trained new staff on sales techniques and company policies.
- Demonstrated knowledge of store products and services.
Medical Assistant / Manager
CENTINELA MEDICAL GROUP
Inglewood, CA
07.2005 - 04.2009
- Managed daily operations, staffing, and compliance for a healthcare facility
- Recruited, hired, trained, and supervised clinical and administrative staff
- Developed and enforced policies and procedures in compliance with HIPAA and regulatory standards
- Led staff development, performance monitoring, and continuous improvement initiatives
- Delivered high levels of patient satisfaction through professionalism and quality care
- Supervised daily operations of medical assistant team at a busy healthcare facility.
- Ensured compliance with healthcare regulations and maintained patient confidentiality standards.
- Facilitated communication between medical staff and patients to enhance service delivery.
- Managed inventory of medical supplies and ordered items as needed to prevent shortages.
Education
Medical Assistant Certification -
United Education Institute
Huntington Park, CAHigh School Diploma -
Huntington Park High School
Huntington Park, CASkills
- Multi-unit operations & execution
- Sales growth & KPI performance
- Manager coaching & talent development
- Recruiting, hiring & onboarding
- Inventory, shrink & cost control
- Labor planning & scheduling
- Merchandising & visual standards
- Customer experience & retention
- Policy, compliance & process improvement
- Bilingual: English / Spanish
- Sales strategy
- Inventory management
- Team leadership
- Data analysis
- Strategic planning
- Problem solving
- Strategic selling
- Team Training
- Business development
Additional Information
Authorized to work in the U.S. for any employer, Strong leadership presence with hands-on management style
Core Leadership Strengths
- Multi-unit operations & execution
- Sales growth & KPI performance
- Manager coaching & talent development
- Recruiting, hiring & onboarding
- Inventory, shrink & cost control
- Labor planning & scheduling
- Merchandising & visual standards
- Customer experience & retention
- Policy, compliance & process improvement
- Bilingual: English / Spanish
Languages
Spanish
Full Professional
Certification
Medical Assistant
Accomplishments
Store of the year
Timeline
District/Multi‑Unit Retail Manager
TRUCONNECT
02.2018 - Current
Customer Associate
AMAZON FULFILLMENT CENTER
08.2017 - 02.2018
Retail Sales Associate
BEDROOM OUTLETS KIDS
03.2009 - 02.2013
Medical Assistant / Manager
CENTINELA MEDICAL GROUP
07.2005 - 04.2009
Medical Assistant Certification -
United Education Institute
High School Diploma -
Huntington Park High School