Richard Solis
Huntington Park,CA
Summary
Results-driven retail leader with 15+ years of experience driving sales growth, building high-performing teams, and optimizing store operations across fast-paced retail environments. Proven ability to lead managers, execute company initiatives, improve KPIs, and deliver exceptional customer experiences. Bilingual English/Spanish. Ready to scale results at the district level.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Store Manager
Acima Leasing
Bell Gardens, CA
08.2025 - Current
- Managed daily store operations, overseeing sales performance, customer service, and team productivity
- Lead, coached, and developed a team to consistently meet or exceed sales targets and KPIs
- Drove Revenue growth by promoting lease-to-own solutions and building strong customer relationships
- Tracked performance metrics, prepared report, and implemented action plans to improve results
- implemented follow-up system for leads, application, and past-due accounts to improve collections and performance
- Recruited, trained and developed staff, building a high-performing and accountable team environment
District/Multi‑Unit Retail Manager
TRUCONNECT
Huntington Park, CA
02.2018 - 07.2025
- Streamlined operational workflows, enhancing efficiency and reducing delays across departments.
- Led cross-functional teams to implement process improvements and optimize resource allocation.
- Developed and enforced standard operating procedures to ensure compliance with industry regulations.
- Analyzed performance metrics to identify trends and drive strategic initiatives for operational excellence.
- Collaborated with senior management to align operational strategies with business objectives and goals.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Implemented inventory management systems that improved accuracy and reduced excess stock levels.
Retail Sales Manager
BEDROOM OUTLETS KIDS
Whittier, CA
03.2009 - 02.2018
- Drove sales through consultative selling and product knowledge
- Provided exceptional customer service from greeting through purchase
- Supported merchandising, inventory organization, and store standards
- Assisted customers with product selection and inquiries.
- Trained new staff on sales techniques and company policies.
- Demonstrated knowledge of store products and services.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Collaborated with team members to achieve sales goals and improve store performance.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Medical Assistant / Manager
CENTINELA MEDICAL GROUP
Inglewood, CA
07.2005 - 04.2009
- Managed daily operations, staffing, and compliance for a healthcare facility
- Recruited, hired, trained, and supervised clinical and administrative staff
- Developed and enforced policies and procedures in compliance with HIPAA and regulatory standards
- Led staff development, performance monitoring, and continuous improvement initiatives
- Delivered high levels of patient satisfaction through professionalism and quality care
- Supervised daily operations of medical assistant team at a busy healthcare facility.
- Ensured compliance with healthcare regulations and maintained patient confidentiality standards.
- Facilitated communication between medical staff and patients to enhance service delivery.
- Managed inventory of medical supplies and ordered items as needed to prevent shortages.
Education
Medical Assistant Certification -
United Education Institute
Huntington Park, CAHigh School Diploma -
Huntington Park High School
Huntington Park, CASkills
- Multi-unit operations & execution
- Sales growth & KPI performance
- Manager coaching & talent development
- Recruiting, hiring & onboarding
- Inventory, shrink & cost control
- Labor planning & scheduling
- Merchandising & visual standards
- Customer experience & retention
- Policy, compliance & process improvement
- Bilingual: English / Spanish
- Sales strategy
- Inventory management
- Team leadership
- Data analysis
- Strategic planning
- Problem solving
- Strategic selling
- Team Training
- Business development
- Multitasking and organization
Additional Information
Authorized to work in the U.S. for any employer, Strong leadership presence with hands-on management style
Certification
Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Acima Leasing
08.2025 - Current
District/Multi‑Unit Retail Manager
TRUCONNECT
02.2018 - 07.2025
Retail Sales Manager
BEDROOM OUTLETS KIDS
03.2009 - 02.2018
Medical Assistant / Manager
CENTINELA MEDICAL GROUP
07.2005 - 04.2009
High School Diploma -
Huntington Park High School
Medical Assistant Certification -
United Education Institute
Core Leadership Strengths
- Multi-unit operations & execution
- Sales growth & KPI performance
- Manager coaching & talent development
- Recruiting, hiring & onboarding
- Inventory, shrink & cost control
- Labor planning & scheduling
- Merchandising & visual standards
- Customer experience & retention
- Policy, compliance & process improvement
- Bilingual: English / Spanish