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Richard Solomon
Albuquerque,NM
Summary
Experienced Management Executive with a strong background in operations management, staff supervision, and vendor relations. Demonstrated ability to enhance operational efficiency, reduce costs, and improve profitability in fast-paced environments. Ready to leverage expertise in customer engagement and small business operations to drive success in a new leadership role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
NM Investment LLC
Albuquerque, NM
07.2025 - Current
- Oversaw daily operations, ensuring compliance with company standards and regulations.
- Developed and implemented strategic marketing initiatives to drive customer engagement and sales growth.
- Managed budgeting processes, optimizing resources to enhance profitability and operational efficiency.
- Led staff recruitment, training, and development programs to foster a high-performance team culture.
Restaurant Owner
Pizza
Albuquerque, NM
01.2020 - 05.2025
- Successfully managed daily operations of a restaurant including staff scheduling, customer service, and inventory management.
- Provided excellent customer service by responding promptly to guests' needs.
- Worked with staff to keep restaurant establishment up to food and health safety standards.
- Trained and supervised a team of 20+ employees in all aspects of restaurant operations.
- Reviewed financial statements and sales reports to monitor business performance and make adjustments.
- Developed strong relationships with suppliers to ensure cost effective purchasing of food and beverage items.
- Delivered great customer service by greeting patrons and serving food and beverages.
- Monitored kitchen staff, resulting in properly prepared, cooked and presented meals.
- Managed POS system for accurate tracking of sales data, inventory levels, and labor costs.
- Trained staff on food preparation techniques, cooking methods and food safety practices to maximize product quality.
- Supervised staff productivity to address performance issues.
- Maintained inventory of food items for customers to avoid shortages.
- Hired talented professionals, offering training and mentoring for skills growth and improvement.
- Organized special events in order to attract more customers into the restaurant.
- Performed weekly audits on food costs and wastage levels.
- Counted money and made bank deposits.
- Performed some food preparation and service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
- Scheduled and received deliveries and verified goods received against paperwork.
- Investigated and resolved complaints regarding food quality and service.
General Manager
Growler USA
Albuquerque, NM
05.2017 - 10.2019
- Built and maintained relationships with vendors and suppliers.
- Recruited team members to maintain adequate staffing levels.
- Provided coaching and mentoring support for employees at all levels of the organization.
- Coordinated staff training sessions to ensure compliance with company policies and procedures.
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
- Created policies, procedures and guidelines for staff members' daily operations.
- Implemented and maintained open-door communication system, reaching employees across department lines.
- Prepared staff work schedules and assigned specific duties.
Managing Partner
Jinja Bar and Bistro
Albuquerque, NM
03.2014 - 10.2017
- Utilized strong organizational skills to manage multiple projects simultaneously in a fast-paced environment.
- Directed the development of business plans, budgeting, forecasting, staffing needs, and performance metrics.
- Developed and implemented strategies to improve operational efficiency and increase profitability.
- Managed corporate operations including financials, legal compliance, risk management and customer relations.
- Analyzed financial data to identify areas of improvement.
General Manager
Dennys
Albuquerque, NM
02.2010 - 02.2014
- Built and maintained relationships with vendors and suppliers.
- Recruited team members to maintain adequate staffing levels.
- Provided coaching and mentoring support for employees at all levels of the organization.
- Coordinated staff training sessions to ensure compliance with company policies and procedures.
- Managed profit goals against budget and prior year, keeping controllable costs within budget.
- Recruited team members for maintaining adequate staffing levels according to projected sales.
Education
Business Administration - Business
University of Toronto
Toronto05-1980
Skills
- Food presentation
- Operations management
- Staff supervision
- Labor cost controls
- Schedule management
- Customer engagement
- Inventory management
- Small business operations
- Online ordering management
- Employee scheduling
- Vendor relations
- Collaboration and teamwork
- Employee supervision
- ServeSafe manager
- Scheduling
- Customer service
Certification
- Serve Safe Certification
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
NM Investment LLC
07.2025 - Current
Restaurant Owner
Pizza
01.2020 - 05.2025
General Manager
Growler USA
05.2017 - 10.2019
Managing Partner
Jinja Bar and Bistro
03.2014 - 10.2017
General Manager
Dennys
02.2010 - 02.2014
Business Administration - Business
University of Toronto