Richard Sombrio

delivering auto parts to repair facilities and interacting with customers

• Delivered automotive parts efficiently to various locations, ensuring timely service and customer satisfaction.
• Managed inventory by verifying delivered items against order lists for accuracy.
• Developed strong relationships with customers through consistent communication and reliable service.
• Trained new drivers on safe delivery practices and operational procedures effectively.
• Implemented route optimization strategies, improving delivery efficiency and reducing travel time.

• Provided excellent customer service, addressing inquiries and resolving issues promptly.
• Trained new drivers on company policies and best practices for safe driving
• Enhanced route efficiency by consistently analyzing and optimizing pick up routes
• Navigated through diverse weather conditions and traffic scenarios to maintain punctual delivery schedules.
• Picking up company outgoing mail and delivering it to a processing facility

Retail sales of new and used autos and trucks . Securing financing and processing bank , title , and registration paperwork , working with financial institutions to draft on new loans and payoff trade in loans.

• Conducted product demonstrations to highlight features and benefits, increasing customer interest.
• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
• Trained new employees in sales techniques and store procedures, improving team effectiveness.
• Greeted customers and provided outstanding customer service.
• Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.