Summary
Overview
Work History
Education
Skills
Timeline
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Richard Soto

Tampa,FL

Summary

Adept Customer Service Representative with a proven track record at Gemaire Wholesale, excelling in high-stress situations and dispute resolution. Demonstrates exceptional problem-solving and active listening skills, enhancing inventory control and order efficiency. Achieved significant improvements in customer satisfaction and operational workflow. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

26
26
years of professional experience

Work History

Customer Service Representative

Gemaire Wholesale
01.1999 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Warehouse duties,cleaning and shipping,
  • Order intake and inventory control

Education

High School Diploma -

Leto High School
Tampa, FL
06.1972

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Customer Service Representative

Gemaire Wholesale
01.1999 - Current

High School Diploma -

Leto High School
Richard Soto