Desired Job Title
Lead Field Service TechnicianField TechnicianField TechnicianElectricianWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: San Antonio, TX
Open to relocation: No
Open To Work
Richard Stephens
San Antonio,TX
Work Preference
Summary
Lead field service technician with expertise in problem-solving and effective communication. Proficient in electrical, engine and hydraulic diagnostics, along with routine maintenance. Committed to enhancing equipment performance and driving team success through technical knowledge and hands-on experience.
Overview
25
25
years of professional experience
Work History
Lead Field Service Technician
Lonestar Forklift
San Antonio, Texas
07.2023 - Current
- Diagnosed mechanical issues on forklifts and material handling equipment.
- Operated diagnostic tools to troubleshoot electrical and hydraulic systems.
- Performed routine maintenance to optimize equipment performance.
- Calibrated instrument controls and equipment for performance evaluation.
- Ensured compliance with safety regulations during service operations.
- Trained junior technicians on safety protocols and repair techniques.
- Provided customer service during field visits, ensuring alignment with corporate guidelines to enhance client satisfaction.
- Collaborated with team members to identify and prioritize equipment performance needs, improving service response.
- Verified work orders before dispatch to ensure accuracy of customer information, minimizing service delays.
- Participated in weekly meetings with management staff to discuss upcoming projects and review current progress.
Field Technician
Joyce Crane
Longview, Texas
06.2013 - 07.2023
- Conducted routine inspections to ensure equipment safety and functionality.
- Diagnosed mechanical issues quickly to minimize downtime during operations.
- Collaborated with team members on complex equipment repairs and installations.
- Trained new technicians on equipment operation and safety protocols.
- Adhered to safety regulations while performing field services in diverse environments.
- Verified system functionality by testing equipment and connections, identifying and correcting problems.
Field Technician
Sunbelt Rentals
San Antonio, Texas
03.2011 - 06.2013
- Diagnosed mechanical issues quickly to minimize downtime during operations.
- Conducted routine inspections to ensure equipment safety and functionality.
- Adhered to safety regulations while performing field services in diverse environments.
- Communicated effectively with clients regarding service schedules and updates.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
Electrician
North Star Electric
San Antonio, Texas
07.2001 - 03.2011
- Installed electrical systems in residential and commercial buildings.
- Conducted routine maintenance on electrical equipment and systems.
- Diagnosed electrical issues using testing tools and equipment.
- Collaborated with contractors to ensure project specifications were met.
- Ensured compliance with local codes and safety regulations.
- Followed safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.
Education
Certification - Engine Diagnostics
Cummins
Fort Worth, TX12-2025
Certification - Electrical Diagnostics
Hyundai Material Handling
Atlanta, GA11-2025
High School Diploma -
James Madison HS
San Antonio, TX05-2004
Skills
- Electrical diagnostics
- Engine diagnostics
- Hydraulic diagnostics
- Troubleshooting and repair
- Diagnostic tool usage
- Schematic reading
- Problem solving
- Time management
- Training and mentoring
- Team collaboration
- Effective communication
- Customer service
- Microsoft Office proficiency
Timeline
Lead Field Service Technician
Lonestar Forklift
07.2023 - Current
Field Technician
Joyce Crane
06.2013 - 07.2023
Field Technician
Sunbelt Rentals
03.2011 - 06.2013
Electrician
North Star Electric
07.2001 - 03.2011
Certification - Engine Diagnostics
Cummins
Certification - Electrical Diagnostics
Hyundai Material Handling
High School Diploma -
James Madison HS