Results-driven Service Technician excelling in workflow optimization and inventory management. Track record of diagnosing issues and implementing preventive maintenance strategies, ensuring high-performance equipment and maximizing operational efficiency.
Overview
15
15
years of professional experience
Work History
Service Technician/Data Analyst
AYSV/ Sheehan Brothers/ Webers Custom Vending
Cincinnati, OH
10.2016 - Current
Analyzed sales trends, customer behavior, and inventory levels to determine optimal product placement and assortment.
Diagnosed and repaired vending machine & micromarket malfunctions in various environments.
Conducted routine maintenance and inspections to ensure optimal equipment performance.
Trained new technicians on equipment operation and troubleshooting techniques.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Analyzed sales data, stock levels, and machine performance to recommend adjustments that increase revenue or reduce waste.
Performed Route Driver and Warehouse duties when needed.
Materials Coordinator/ Logistics Analyst
Ford Motor Company
Detroit, MI
01.2011 - 10.2016
Analyzed performance metrics to identify areas for improvement, driving continuous enhancements in operations.
Entered data, generated reports, and produced tracking documents.
Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
Analyzed logistics data to identify trends and optimize supply chain efficiency.
Education
Bachelor's Degree - Criminal Justice/ Sports Business
Northern Kentucky University
Newport, KY
Skills
Installation and repair
Attention to detail
Problem and issue resolution
Inventory management
Preventive Maintenance
Demand forecasting
Waste reduction
Workflow optimization
Timeline
Service Technician/Data Analyst
AYSV/ Sheehan Brothers/ Webers Custom Vending
10.2016 - Current
Materials Coordinator/ Logistics Analyst
Ford Motor Company
01.2011 - 10.2016
Bachelor's Degree - Criminal Justice/ Sports Business