I am a dedicated professional with a history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company's brand.
Overview
18
18
years of professional experience
Work History
Authorization Coordinator
ACARA
San Antonio
02.2023 - 03.2025
Build strong working relationships between insurance carriers, clients and company.
Maintained accurate records of all authorizations in the system.
Accurately and efficiently completed tasks in a fast paced environment with in tight deadlines.
Team Leader
BrightStar Care
San Antonio
03.2018 - 02.2023
Accepted incoming correspondence to ascertain nature of writer's concerns and to determine disposition of correspondence
Gathered records pertinent to specific problems, reviewed for completeness and accuracy and attached records to correspondence as necessary
Organized/managed a group to ensure schedules were filled and clients were see as directed by physicians orders.
Notary Public
08.2016 - 02.2018
Met with clients in a professional environment to witness signings
Managed digital databases and physical file systems
Increased customer service success rates by quickly resolving issues
Referral Coordinator/Medical Assistant
Baptist Health
06.2007 - 07.2014
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
Completed clinical procedures and gathered patient data for interpretation by a physician
Gathered patient specific information to obtain various imaging or appointments specific to the individual's needs