Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Richard Tyler

Green River

Summary

Service Manager with a proven track record at Flaming Gorge Harley Davidson, excelling in team leadership and customer service. Expert in maintaining vintage equipment and resolving complex issues, fostering positive client relationships. Recognized for enhancing operational efficiency and training skilled technicians to achieve business objectives.

Overview

2025
2025
years of professional experience

Work History

Service Technician

Flaming Gorge Harley Davidson

Parts Specialist

Midcontinent Harley

Service Manager

Flaming Gorge Harley Davidson
05.2016 - 09.2024

Organized daily work assignments.

Hired, trained,scheduled service employees.

Examined service records to sustain profit margins.

Demonstrated expertise in maintaining and repairing vintage equipment.

Shop Supervisor

Greenes Energy Svc
01.2006 - 12.2015
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss energy companies needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of welders, fabrcator members to meet business goals.

Education

Certificate Of Technical Studies - Management And Technology

Harley Davidson U
Milwaukee, WI
05.1993

Diploma - General

Campus High
Haysville, KS
05.1969

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service

Additional Information

Versed in Talon on computer. Also lightspeed

Timeline

Service Manager

Flaming Gorge Harley Davidson
05.2016 - 09.2024

Shop Supervisor

Greenes Energy Svc
01.2006 - 12.2015

Service Technician

Flaming Gorge Harley Davidson

Parts Specialist

Midcontinent Harley

Certificate Of Technical Studies - Management And Technology

Harley Davidson U

Diploma - General

Campus High