Richard Ulrich
General Warehouse Worker
Grovetown,GA
Summary
Dynamic warehouse professional with extensive experience at Advance Auto Parts Distribution Center, excelling in warehouse safety and logistics. Proven ability to enhance operational efficiency through effective communication and collaboration. Skilled in forklift operation and committed to maintaining a clean, organized environment, contributing to improved productivity and team performance.
Experienced with creating and delivering comprehensive training programs tailored to diverse audiences. Utilizes engaging instructional methods to facilitate effective learning and skills development. Track record of enhancing team performance through interactive and collaborative training sessions.
Management professional with track record of effective operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
12
12
years of professional experience
Work History
General Warehouse Worker
Advance Auto Parts Distribution Center
08.2019 - Current
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
- Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Operated various warehouse equipment such as forklifts, pallet jacks, and hand trucks to efficiently handle materials.
- Operated RF scanners to track merchandise and verify contents of containers.
- Actively participated in continuous improvement initiatives aimed at enhancing overall operational efficiency within the warehouse setting.
Trainer
Advance Auto Parts Distribution Center
02.2021 - 05.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
Stocker
Christmas Tree Shop And That
05.2019 - 10.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
Assistant Manager
Snap-On Tools
09.2016 - 08.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Developed marketing strategies to attract new customers, increasing foot traffic.
Electronic Sales Associate
Sam's Club
08.2013 - 09.2016
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Conducted product demonstrations for customers, showcasing features and benefits while answering questions to facilitate informed purchasing decisions.
- Developed rapport with repeat clients by remembering personal preferences and delivering consistently exceptional service experiences.
- Stayed up-to-date on the latest industry trends and technology advancements, enabling informed conversations with customers about various products.
- Participated in ongoing training opportunities to enhance product knowledge and refine selling techniques for continued professional growth within the role of Electronics Sales Associate.
Sales Associate
Cartridge World
06.2013 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
No Degree - Applied Computer Sciences
Lorain County Community College
Elyria, OHHigh School Diploma -
North Ridgeville High School
North Ridgeville, OH05-2007
Skills
- Warehouse safety
- Material loading and unloading
- Cleaning and organizing
- Sales growth
- Health and safety regulations
- Forklift operation
- Warehouse logistics
- Hazardous materials handling
- Customer service
- Customer relations
- Staff training and development
- Retail operations
Timeline
Trainer
Advance Auto Parts Distribution Center
02.2021 - 05.2024
General Warehouse Worker
Advance Auto Parts Distribution Center
08.2019 - Current
Stocker
Christmas Tree Shop And That
05.2019 - 10.2019
Assistant Manager
Snap-On Tools
09.2016 - 08.2018
Electronic Sales Associate
Sam's Club
08.2013 - 09.2016
Sales Associate
Cartridge World
06.2013 - 08.2016
No Degree - Applied Computer Sciences
Lorain County Community College
High School Diploma -
North Ridgeville High School
Similar Profiles
Geri WashGeri Wash
Order Picker/Stocker at Advance Auto Parts Distribution CenterOrder Picker/Stocker at Advance Auto Parts Distribution Center
Mignalis ColonMignalis Colon
Desk Clerk at Advance Auto Parts Distribution CenterDesk Clerk at Advance Auto Parts Distribution Center
Olivia HellerOlivia Heller
Key Holder Supervisor at Advance Auto Parts Distribution CenterKey Holder Supervisor at Advance Auto Parts Distribution Center
Brandon NicholsBrandon Nichols
Shift Coordinator at Austin IndustriesShift Coordinator at Austin Industries
Charles CooperCharles Cooper
Director of Student Services at Augusta Christian SchoolsDirector of Student Services at Augusta Christian Schools