Summary
Work History
Education
Skills
Languages
Timeline
Generic

Richard Viana Johnson

Batavia

Summary

Dynamic professional with a proven track record in high-pressure environments, notably at Sam's Club. Excelled in roles requiring speed, efficiency, and excellent communication, achieving high customer satisfaction. Skilled in marketing and team leadership, adept at multitasking and problem-solving. Demonstrates strong safety awareness and mobile app proficiency, enhancing operational success.

Work History

Curbside Shopper

Sam's Club
  • Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
  • Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Marketing Assistant

Acessória David Almeida
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • focused on communication and image strategy

Assistant Manager

Restaurant Palhoça
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.

Education

Bachelor Of Business Administration - Business

Uninter
Atlanta, GA

Frontline Manager Leadership - Management

University of Denver
Denver, CO
12.2024

General Studies

Ciec- Integrated Education Center
Manaus- Brasil
02.2017

Skills

  • Speed and efficiency
  • Safety awareness
  • Mobile app proficiency
  • Initiative-taking
  • Flexibility
  • Planning and organization
  • Decision-making
  • Advertising and marketing
  • Teamwork
  • Problem-solving
  • Multitasking Abilities
  • Excellent communication

Languages

Portuguese
Native or Bilingual
Spanish
Full Professional
English
Professional Working

Timeline

Curbside Shopper

Sam's Club

Marketing Assistant

Acessória David Almeida

Assistant Manager

Restaurant Palhoça

Bachelor Of Business Administration - Business

Uninter

Frontline Manager Leadership - Management

University of Denver

General Studies

Ciec- Integrated Education Center
Richard Viana Johnson