Richard Williams
Topeka,KS
Summary
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Results-driven professional with extensive experience in field management and operational strategy. Proven ability to lead teams to achieve organizational goals and improve operational processes. Known for fostering collaboration and adapting to dynamic environments while leveraging project management and leadership skills.
Qualified Desired Position with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Director
Patriot Grassroots LLC
09.2024 - 11.2024
- Led a diverse team to achieve project goals while fostering a collaborative work environment.
- Formulated effective campaign strategies that increased community awareness and participation.
- Engaged with community members to build relationships and promote programs that met their needs.
- Coordinated volunteer efforts to ensure successful event execution and optimal resource utilization.
Inside Sales Representative
Safe Haven Security
01.2024 - 08.2024
- Delivered impactful sales presentations that effectively communicated product benefits and solutions to potential clients.
- Negotiated contracts that aligned organizational goals with client expectations while ensuring mutual satisfaction.
- Cultivated strong client relationships through consistent communication and personalized service, enhancing customer loyalty.
- Engaged customers proactively to understand their needs and preferences, fostering a positive and lasting brand experience.
Outside Sales Associate
The Standard Marketing
02.2023 - 12.2023
- Generated high-quality leads through targeted marketing strategies and networking efforts.
- Closed significant deals by effectively addressing client needs and presenting tailored solutions.
- Negotiated favorable terms and agreements, ensuring mutual satisfaction and long-term partnerships.
- Delivered compelling sales presentations that clearly articulated product benefits and drove customer interest.
- Managed client relationships with a focus on maintaining satisfaction and fostering loyalty.
Bartender
Burg & Barrel
Lenexa, KS
03.2023 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Field Director
Stampede America LLC
09.2022 - 12.2022
- Led cross-functional teams to achieve organizational objectives and foster collaboration within the workplace.
- Coordinated field operations to ensure efficiency and adherence to safety standards across various projects.
- Managed multiple projects from initiation to completion, effectively balancing resources and timelines to deliver results.
Bartender
Kings Biergarten & Restaurant
League City, TX
08.2021 - 03.2022
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Field Organizer
Stampede America
08.2020 - 11.2020
- Organized and prioritized work to complete assignments in a timely, efficient manner.
- Managed and contacted up to 500 employees.
- Analyzed spreadsheets to catch fraudulent activity.
- Troubleshoot employee technical issues.
Bartender
Ember & Greens
Katy, TX
02.2021 - 08.2021
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Lead Bartender
Main Event Entertainment
05.2017 - 03.2020
- Served as a friendly, hardworking, and punctual employee.
- Replenished bar tables and counter while ensuring cleanliness and efficiency.
- Maintained compliance with company policies and procedures for food safety, beverage handling.
- Promoted food and beverage sells by creative display.
- Closing duties.
- Managed an efficient bar team to ensure guest satisfaction.
Bartender
Main Event
Kansas City, MO
03.2022 - 09.2022
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NHHigh School Diploma - undefined
Topeka West High School
01.2015
Skills
- Bartending
- Campaign Management
- Canvassing
- Communication
- Food Safety Experience
- Legislature
- Microsoft Excel
- Multi Tasking
- Problem Solving
- Public Policy
- Punctuality
- Time Management Skills
- Troubleshooting
Certification
- TABC Seller Training Certificate
- TABC certification 2021
Timeline
Field Director
Patriot Grassroots LLC
09.2024 - 11.2024
Inside Sales Representative
Safe Haven Security
01.2024 - 08.2024
Bartender
Burg & Barrel
03.2023 - 11.2023
Outside Sales Associate
The Standard Marketing
02.2023 - 12.2023
Field Director
Stampede America LLC
09.2022 - 12.2022
Bartender
Main Event
03.2022 - 09.2022
Bartender
Kings Biergarten & Restaurant
08.2021 - 03.2022
Bartender
Ember & Greens
02.2021 - 08.2021
Field Organizer
Stampede America
08.2020 - 11.2020
Lead Bartender
Main Event Entertainment
05.2017 - 03.2020
High School Diploma - undefined
Topeka West High School
Bachelor of Science - Computer Science
Southern New Hampshire University