Summary
Overview
Work History
Education
Skills
Timeline
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Richard Witkowski

Howell,NJ

Summary

Accomplished Field Service Engineer with a proven track record at GE Healthcare, enhancing system uptime to 98% through expert equipment installation, maintenance, and troubleshooting. Skilled in developing preventive maintenance plans and fostering customer relationships, I blend technical proficiency with strong communication skills to deliver exceptional service and support.

Overview

42
42
years of professional experience

Work History

Field Service Engineer

626
03.2024 - Current
  • Developed customized preventive maintenance plans tailored to individual client needs, extending equipment life and minimizing disruptions.
  • Scheduled service calls according to customer location and urgency of need.
  • Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
  • Maintained tools and equipment, parts inventory, and library of machine manuals.
  • Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.

Field Service Engineer

GE Healthcare
01.2003 - 03.2024

Installation, service and maintenance of complex medical systems. Diagnostic imaging/CT/ Xray.

Deep knowledge of all GE CT systems.

Maintain a 98% up time on all systems.

Maintain 100% completion on all due PMs.

Maintain 100% completion on tool calibrations.





Field Technician

Lucent Technologies
02.1995 - 01.2003
  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Utilized safety practices with no complaints or accidents.

Test Engineering Technician

Curtis Wright Flight Systems
12.1988 - 01.1995

Built and tested flight control systems for use in military aircraft.

  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Assisted in the development of standardized test procedures across multiple projects, promoting consistency within the organization.
  • Documented testing procedures for developers and future testing use.

Engineering Technician

Lucas Aerospace
01.1983 - 03.1988
  • Build and test multiple valves, pumps and actuators for military aircraft.
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
  • Performed work according to project schedules and high quality standards.
  • Completed projects by effectively applying engineering, technical, and maintenance procedures.

Education

Bachelor of Science - Aircraft Engineering

Teterboro School of Aeronautics
Moonachie, NJ
06-1983

Skills

  • Remote Support
  • Equipment Installation
  • On-Site Support
  • Troubleshooting and repair

Timeline

Field Service Engineer

626
03.2024 - Current

Field Service Engineer

GE Healthcare
01.2003 - 03.2024

Field Technician

Lucent Technologies
02.1995 - 01.2003

Test Engineering Technician

Curtis Wright Flight Systems
12.1988 - 01.1995

Engineering Technician

Lucas Aerospace
01.1983 - 03.1988

Bachelor of Science - Aircraft Engineering

Teterboro School of Aeronautics
Richard Witkowski