Richard Yang
Carrollton,TX
Summary
Dynamic Bar and Restaurant Manager with a proven track record at Ddong Ggo Pocha, excelling in guest satisfaction and POS systems proficiency. Enhanced operational efficiency through effective employee training and strict sanitation standards, resulting in improved customer experiences and loyalty. Committed to maintaining a safe and organized environment while driving profitability.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Bar and Restaurant Manager
Ddong Ggo Pocha
01.2020 - 01.2025
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
Painting Contractor
A-1 Construction Inc.
01.2000 - 12.2023
- Developed lasting relationships with clients through exceptional communication and responsiveness, leading to repeat business opportunities.
- Enhanced client satisfaction by delivering high-quality painting services on time and within budget.
- Maintained a safe work environment with proper handling of tools, equipment, and materials, resulting in zero workplace accidents.
- Managed project timelines effectively to ensure timely completion without compromising quality or safety standards.
Assistant Manager Air Division
Oceangate Inc. Freight Forwarding
12.1996 - 11.1999
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Arts - Economics
UCLA
Los Angeles, CA06-1996
Skills
- Guest satisfaction
- POS systems proficiency
- Sanitation standards
- Employee training
Certification
TABC Certification
Texas Food Safety Manager Certification
Languages
English
Full Professional
Korean
Full Professional
Timeline
Bar and Restaurant Manager
Ddong Ggo Pocha
01.2020 - 01.2025
Painting Contractor
A-1 Construction Inc.
01.2000 - 12.2023
Assistant Manager Air Division
Oceangate Inc. Freight Forwarding
12.1996 - 11.1999
Bachelor of Arts - Economics
UCLA
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