Richard Zastrow
Amazon SC, Ship Clerk
Commerce City,Colorado
Summary
- Versatile team member offering over 10 years of experience handling tasks while prioritizing Safety and efficiency. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing team.
- Detail-oriented, organized and meticulous employee. Works at an efficient pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
- Well-qualified Process Assistant/ Ship Clerk with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with Ops Leadership, subordinate staff and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Sort Center Ship Clerk/ Process Assistant
Amazon
Commerce City, CO
12.2021 - Current
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Communicated with drivers and personnel to coordinate timely delivery Amazon customer packages.
- Closely monitored quarterly Routebooks and assisted dock layouts to optimize productivity and safety.
- Minimized cost of operations by optimizing routes for drivers to align with budget.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Developed systems and procedures to improve operational quality and team efficiency.
Owner, Photographer, Editor
Colorado Photoworks
Denver, CO
03.2017 - Current
- Founded and managed Portrait Photography business, growing revenue after first year.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Maintained up-to-date administrative records to monitor operational conditions.
- Generated revenues yearly and effectively capitalized on industry growth.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Planned and prepared for on-location and studio shoots.
- Digitally edited photos to enhance appearance.
- Selected and set up appropriate props, backdrops and lighting.
- Edited, toned, captioned and uploaded photographs for publication.
Merchandiser, Auditor, Project Lead
Rocky Mountain Merchandising
Denver, CO
03.2012 - 03.2017
- Drove client retention, managing engaging merchandise presentation to motivate impulse
- Updated pricing and signage to complete product displays and educate customers.
- Interviewed and worked closely with vendors to acquire and develop desired products.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Conferred with store managers to obtain information about customer needs and preferences.
Education
No Degree - Applied Mathematics
Front Range Community College
Westminster, CONo Degree - Applied Mathematics
Mesa State
Grand Junction, COHigh School Diploma -
Brighton Charter High School
Brighton, Co06.2007
Skills
- Integrity and Transparency
- Strategic Planning
- Time Management
- Customer Satisfaction
- Analytical and Critical Thinker
- Complex Problem-Solving
- Personnel Monitoring
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceCompany CultureTimeline
Sort Center Ship Clerk/ Process Assistant
Amazon
12.2021 - Current
Owner, Photographer, Editor
Colorado Photoworks
03.2017 - Current
Merchandiser, Auditor, Project Lead
Rocky Mountain Merchandising
03.2012 - 03.2017
No Degree - Applied Mathematics
Front Range Community College
No Degree - Applied Mathematics
Mesa State
High School Diploma -
Brighton Charter High School
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