Richard Zucktriegel
Leavenworth,WA
Summary
Veteran Restaurant Owner with hands-on experience in all areas of restaurant and beverage operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Restaurant Manage/Owner
Self-employeed
Leavenworth , WA
05.1996 - 05.2016
- Oversaw food preparation and monitored safety protocols. Hosted, served food and beverages, oversaw and managed extensive wine list and cellar.
- Managed day-to-day business operations
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
- Optimized team hiring, training and performance
- Trained and motivated employees to perform daily business functions
Hotel Manager
Leavenworth Village Inn
Leavenworth , WA
04.1994 - 04.1995
- Supervised team of 1 front desk agents and helped to resolve issues arising during shifts.
- Operated front desk and set up breakfast buffet 5 days a week
- Promoted hotel brand by incorporating new social media marketing program, resulting in 20% increase in new business.
- Provided services efficiently and with high level of accuracy.
- Established internal databases and record management systems to enhance accuracy and integrity of documentation and data.
- Provided exceptional service and assistance to guests upon check-in.
- Oversaw day-to-day operations of 18-room hotel with staff of 3 employees.
Education
Associate of Arts - Hotel/Restaurant Management And Chef Certification
Industrie/ Handelskammer
Germany06.1972
Skills
- Calm under pressure, customer oriented, excellent people skills, experienced in food preparations and wine service, very organized, familiar with all tasks in the food and beverage industry
Timeline
Restaurant Manage/Owner
Self-employeed
05.1996 - 05.2016
Hotel Manager
Leavenworth Village Inn
04.1994 - 04.1995
Associate of Arts - Hotel/Restaurant Management And Chef Certification
Industrie/ Handelskammer
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