Summary

Overview

Work History

Education

Skills

Timeline

Richard Ben Barthelme

Walla Walla,WA

Summary

Dynamic Shop Manager with a proven track record at C.O.R.D. Walla Walla, enhancing customer loyalty and streamlining operations for increased efficiency. Expert in employee management and customer service, successfully developed promotional campaigns and maintained high safety standards, resulting in a positive and productive store environment.

Overview

1

1

year of professional experience

Work History

Shop Manager

C.O.R.D. Walla Walla

05.2024 - Current

Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Managed inventory control, cash control, and store opening and closing procedures.
Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Developed new promotional campaigns to attract new customers.
Implemented store policies and procedures to remain compliant with corporate guidelines.

Education

Bachelor of Science - Social Psychology

Boise State University

Boise, ID

06-1997

Skills

Customer service
Employee management

Health and safety
Invoicing

Timeline

Shop Manager

C.O.R.D. Walla Walla

05.2024 - Current

Bachelor of Science - Social Psychology

Boise State University