Summary
Overview
Work History
Education
Skills
Timeline
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Richard D Brown

Richard D Brown

Retail
Hampton,VA

Summary

Dynamic and results-driven professional with extensive experience at Home Depot, excelling in freight processing and warehouse safety. Proven ability to enhance operational efficiency through effective team leadership and critical thinking. Skilled in forklift operation and committed to maintaining high safety standards while delivering exceptional customer service.

Overview

2023
2023
years of professional experience

Work History

Produce Associate

Wal-Mart Supercenter
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Boosted sales by creating attractive fruit and vegetable displays to entice customers.
  • Completed prep work on pre-packaged vegetables and fruits.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.
  • Upheld store policies regarding product returns or exchanges while prioritizing customer satisfaction in every interaction.
  • Reduced shrinkage by monitoring prices accurately and verifying that all products were labeled correctly before stocking them on shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Freight Team Associate

Home Depot
04.2002 - 10.2022
  • Lifted and moved items weighing Number pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Scanned items on arrival and departure to create accurate tracking records.
  • Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
  • Operated pallet jacks and forklifts to move freight and load trucks.
  • Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Unloader Associate

Wal-Mart Supercenter
10.2000 - 06.2018
  • Collaborated with team members to complete high-volume unloading projects ahead of schedule.
  • Boosted overall productivity through effective communication with loading dock personnel and truck drivers during the unloading process.
  • Enhanced warehouse efficiency by consistently unloading shipments in a timely manner.
  • Prioritized workplace safety by actively participating in ongoing training sessions related to proper lifting techniques, equipment handling, and hazard identification within the warehouse setting.
  • Supported warehouse operations with timely completion of additional tasks, such as packing, shipping preparation, or general cleanup when necessary.
  • Expedited restocking process by promptly sorting and distributing unloaded items to their designated locations.
  • Reduced unload time for incoming deliveries by implementing efficient unloading techniques.
  • Optimized storage space utilization with strategic placement of unloaded merchandise.
  • Increased overall warehouse performance through proactive problem-solving in addressing any obstacles encountered during the unloading process.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.

Airborne Multichannel Communication Specialist

US Army
10.1989 - 10.1993
  • Provided administrative support to senior team members.
  • Analyzed communication processes to design strategic action plans.
  • Coordinated successful events that fostered community connections and enhanced brand visibility.
  • Wrote press releases for routine use and crisis management.
  • Trained employees on effective communication techniques, improving overall team performance and collaboration.

Personnel Specialist

U S Air Force
12.1983 - 12.1987
  • Lifted and moved items weighing Number pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Scanned items on arrival and departure to create accurate tracking records.
  • Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
  • Operated pallet jacks and forklifts to move freight and load trucks.
  • Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

High School Diploma - General Studies

Warwick High
Newport News, VA
06.1983

Skills

  • Pallet jack operation
  • Heavy lifting
  • Workplace cleanliness
  • Warehouse safety
  • Shipping and receiving
  • Stock rotation
  • Order picking
  • Loading and unloading
  • Forklift certification
  • Handheld scanners
  • Freight processing
  • Pallet jack safety
  • Zoning and stocking
  • Truck loading and unloading
  • Trailer unloading
  • Forklift certified
  • Lifting and sorting
  • Willing to learn
  • Critical thinking
  • Protective equipment use
  • Attention to detail
  • Damage prevention
  • Health and safety compliance
  • Lifts number pounds
  • Loading dock operations
  • Problem-solving

Timeline

Freight Team Associate

Home Depot
04.2002 - 10.2022

Unloader Associate

Wal-Mart Supercenter
10.2000 - 06.2018

Airborne Multichannel Communication Specialist

US Army
10.1989 - 10.1993

Personnel Specialist

U S Air Force
12.1983 - 12.1987

Produce Associate

Wal-Mart Supercenter

High School Diploma - General Studies

Warwick High

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