Summary
Overview
Work History
Education
Skills
Certification
Timeline
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RICHARD HENDRICKSON

San Francisco,CA

Summary

Ambitious, dedicated Sales Account Manager with broad knowledge across all areas of project, sales, and deployment processes. Technology-focused professional with experience in project management and account management dedicated to developing an exemplary initiative throughout the lifecycle of each project. Intuitive and articulate with talent for problem solving, while creating innovative, forward-thinking custom enterprise solutions. Interpersonal leader and effective communicator capable of building strong professional relationships with internal colleagues, external partners, vendors, and high-profile clients.

Overview

11
11
years of professional experience
1
1
Certification

Work History

SENIOR ACCOUNT MANAGER

Penguin Solutions
Fremont, CA
12.2014 - Current
  • Coordinate end-to-end project and sales processes centered around client proposals, design and build phases, and post-sale deployments.
  • Assist in designing comprehensive turn-key systems centered around NVIDIA DGX architecture for enhanced computational performance.
  • Generate comprehensive and competitive pricing quotations to secure business opportunities.
  • Facilitate effective implementation of account development strategies through collaborative efforts with partners.
  • Partner with internal cross-functional groups to fulfill project management responsibilities, such as design specifications, and deployment scheduling.
  • Monitor and analyze scheduling to align manufacturing output with delivery timelines.
  • Collaborated effectively with sales, solution architects, and C-level executives to develop a comprehensive business plan, winning a significant partnership currently worth $2 billion in revenue.
  • Ensure timely completion of project shipments to achieve revenue recognition within the desired quarter.
  • Earned advancement to Senior Account Manager through exceptional achievement.

ASSIST ENTERPRISE REPRESENTATIVE

Google
Mountain View, CA
03.2014 - 12.2014
  • Acted in a hybrid role, completing sales, technical configuration, and customer service tasks and responsibilities.
  • Supported technical configuration by executing domain verification, mail record exchange, and data migration from legacy platforms to Google Apps for Business.
  • Boosted business outcomes by qualifying leads to align with strategic goals and increase revenue.
  • Maximized account development by leveraging expertise in sales methodologies tailored to the small-business sector.
  • Generated a 30% increase in attainment and conversion by pinpointing high-potential leads.
  • Assumed role of expert in launching transition strategies for aiding customers experiencing delays due to initial domain verification issues.
  • Facilitated detailed planning and schedule coordination to ensure a smooth transition from Microsoft Exchange to Google Apps for Work.

ROBOTICS DESIGNER & INSTRUCTOR

Tiny Techs Club
Dublin, CA
01.2014 - 03.2014
  • Created robotics modules engaging elementary students in STEM curriculum.
  • Guided students in hands-on projects with Lego Engineering and Mindstorm tools.
  • Coordinated scheduling and enhanced student involvement to assist program success for local Bay Area school districts.
  • Enhanced youth engagement in science and engineering through relatable educational content.

Education

Bachelor of Science - Engineering, Media & Entertainment Concentration

University of Nevada, Las Vegas
Las Vegas, NV
12-2012

Skills

  • Project execution
  • Proposal Design and Development
  • Operations
  • Business Development
  • Account Development
  • Sales Best Practices
  • Tier 1, High Profile Customer Relations
  • Order management
  • Communication
  • Problem Solving
  • Microsoft Office
  • Google for Business
  • Salesforce

Certification

  • NVIDIA DGX Training
  • Google Enterprise Training

Timeline

SENIOR ACCOUNT MANAGER

Penguin Solutions
12.2014 - Current

ASSIST ENTERPRISE REPRESENTATIVE

Google
03.2014 - 12.2014

ROBOTICS DESIGNER & INSTRUCTOR

Tiny Techs Club
01.2014 - 03.2014

Bachelor of Science - Engineering, Media & Entertainment Concentration

University of Nevada, Las Vegas

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