Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Soto

San Antonio,TX

Summary

Enterprising Property Manager experienced in building and leading high-performance teams in the San Antonio/New Braunfels and Dallas Markets. Optimize cash flow and secure assets with proven strategies. Enhance management controls and decision-making by continuously improving structures and procedures. Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Community Manager

Asset Living
03.2023 - Current
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.

Director of Revenue Management

Hayden Properties
03.2021 - 02.2023
  • Optimized revenue streams for maximum profitability through detailed analysis of market trends and competitor activity.
  • Analyzed historical data to identify patterns and opportunities for improvement, driving continuous process enhancements within the organization.
  • Developed annual budgets based on accurate revenue projections, balancing investment priorities with fiscal responsibility.

Property Manager

Hayden Properties
07.2017 - 02.2021
  • Coordinated preventive maintenance schedule and directed daily maintenance operations
  • Mitigated unit vacancies through proactive lease renewals, frequent rental promotions, and tenant rewards programs
  • Maintained positive public image, and high occupancy.

Assistant Property Manager

Rockstar Capital
10.2015 - 06.2017
  • Identified unit maintenance, cleaning, and repair needs with routine inspections
  • Reviewed newly generated or signed leases for completion, accuracy, and compliance with guidelines
  • Maintained accurate files for rent payments, delinquency reports, and move-in and move-out inspections.

Assistant Restaurant Manager

Whataburger
08.2011 - 10.2015
  • Maintained strict budget levels through effective labor and inventory cost controls
  • Upheld customer service standards by empowering employees with training and personally handling advanced service and food quality issues.

Yeoman

United States Navy
05.2003 - 08.2011
  • Tracked and Filed all administrative paperwork and personal files
  • Oversaw daily administrative support for shipboard legal proceedings and maintain shipboard legal files
  • Prepared and maintained personnel security documents and perform other personnel related functions; and serve as office managers
  • Prepared and routed all correspondence and reports; maintain records, publications, and service records.

Education

High School Diploma -

Kenwood High School
Clarksville, TN
05.2002

Skills

  • Community Engagement
  • Tenant and eviction laws
  • Daily Operations Management
  • Employee Performance Management
  • Staff Training

Certification

  • CAM (Certified Apartment Manager)
  • CAM-SH (Student Housing)

Timeline

Community Manager

Asset Living
03.2023 - Current

Director of Revenue Management

Hayden Properties
03.2021 - 02.2023

Property Manager

Hayden Properties
07.2017 - 02.2021

Assistant Property Manager

Rockstar Capital
10.2015 - 06.2017

Assistant Restaurant Manager

Whataburger
08.2011 - 10.2015

Yeoman

United States Navy
05.2003 - 08.2011

High School Diploma -

Kenwood High School

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Richard Soto