Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Richard Quinn

Port Charlotte,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

35
35
years of professional experience

Work History

Semi-Retired

Self
Grand Junction, CO
01.2018 - Current
  • Took some time off to spend with son, and wife.
  • Stayed current on industry trends, technology, new marketing strategies, and business in general.
  • Recharged batteries.
  • Focused on fitness and Brazilian Jiu-Jitsu.
  • Fine-tuned myself to take on new jobs and opportunities.
  • Enrolled in Veterans Benefits for myself and spent time working on helping other veterans transition after combat.

Regional Director

Golds Gym's NH ( Recruited back to Rebrand)
Nashua, NH
01.2016 - 11.2018
  • Recruited by company, I was Regional Manager for many years to rebrand the 20-year-old Gold Gym brand to Fit Lab Fitness Clubs.
  • Led owners in identifying new brand and name.
  • Developed the marketing, logo, and press release.
  • Developed the architectural look and colors.
  • Rebranded and updated all company's selling systems.
  • Rebranded and installed all new panel training revenue model, selling over 250,000 per month in new personal training sales for 5 locations.

Senior Regional Manager

Around the Clock Fitness
Cape Coral, FL
12.2013 - 05.2016
  • Identified opportunities for process improvements within the organization's operations in the area.
  • Was recruited to assist chain to grow from 2 locations to 5 locations.
  • Implemented all new sales systems, personal training systems, and standard operating procedures.
  • Built multi-club operating budget for owner.
  • Trained entire team from customer service, managers to sales teams.
  • Managed and coordinated regional sales activities to ensure achievement of annual revenue targets.
  • Analyzed financial data and identified potential risks associated with business operations.
  • Developed strategic plans for increasing market share in the region.

CEO

Helping Health Clubs, LLC
Marietta, Ohio
07.2009 - 06.2013
  • Leveraged technology tools such as CRM software to streamline sales processes.
  • Assisted failing fitness companies around the United States in finance, budget development, sales, sales training, personal training systems, SOPs, management training, and recruitment and hiring of new employees.
  • Provided training sessions on topics such as customer service, marketing strategy development and project management.
  • Advised clients on the implementation of new systems, processes and best practices.
  • Developed and implemented strategies to increase operational efficiency and reduce costs.
  • Developed pricing models based on competitive landscape, industry trends and customer needs.
  • Analyzed financial data from multiple sources to identify areas of risk or opportunity for growth.

CEO

EFT Group
Bradenton , FL
11.2005 - 08.2008
  • Built a team of professionals with diverse skill sets.
  • Oversaw financial operations including budgeting, forecasting, and accounting.
  • Developed strategies for marketing campaigns to increase brand awareness.
  • Managed daily operations of the company including staff recruitment and training.
  • Negotiated contracts with vendors for resources needed for the startup.
  • Identified potential investors and presented investment opportunities.
  • Conducted market research and identified target customer segments.
  • Monitored performance metrics such as sales volume, customer satisfaction scores.
  • Established relationships with key stakeholders such as customers, partners, investors.
  • Added over 40 accounts nationwide for the company
  • Personal Training Company

CEO

Capital Fitness
Raleigh , NC
10.2003 - 05.2005
  • Developed and implemented strategic business plans to increase company profitability.
  • Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
  • Reviewed current systems and processes regularly for potential improvements or upgrades.
  • Represented the organization at conferences, events, and networking activities as needed.
  • Assessed financial performance of the organization on a regular basis and identified areas for improvement.
  • Managed executive team members to ensure successful execution of projects in a timely manner.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Supported internal teams during the request for proposal process by providing technical expertise.
  • Conducted variance analysis on actual versus planned results to identify trends or issues requiring attention.
  • Oversaw preparation of payrolls for employees including calculation of salaries and benefits based on collective bargaining agreements and labor laws requirements.
  • Managed the budgeting process including forecasting, monitoring and reporting of expenses.

Regional Director of Sales and Operations

Golds Gym's New Hampshire (4 Gyms)
Nashua , NH
06.1996 - 07.2002
  • Provided training and mentoring support to regional teams on selling techniques, product knowledge and customer service standards.
  • Analyzed customer data and identified areas of improvement in service delivery.
  • Developed strategic partnerships with vendors in order to secure favorable terms on products and services needed by the organization.
  • Monitored market trends, competitive activities, pricing strategies, promotional campaigns and advertising initiatives within the region.
  • Implemented cost-saving measures across the region while maintaining high levels of customer satisfaction.
  • Negotiated contracts with suppliers to ensure maximum value was realized when procuring goods or services required by the company.
  • Resolved conflicts between departments or branches within the region when necessary.
  • Conducted regular meetings with regional managers to review progress towards achieving sales targets.
  • Identified new markets within the region that could be targeted for potential growth.
  • Reviewed monthly financial reports from each area office in the region to ensure accurate reporting of sales figures.
  • Evaluated process flows throughout the region to identify opportunities for streamlining operations.
  • Maintained effective communication between headquarters personnel and local offices so that all relevant information is shared promptly.

General Manager

Holiday Health And Racquet Club
Warwick, RI
03.1993 - 05.1996
  • Created weekly and monthly reports on sales performance, goals, and objectives.
  • Reviewed customer feedback surveys regularly and devised plans accordingly.
  • Managed staff of 15 sales representatives, providing guidance and support as needed.
  • Identified opportunities for process improvement initiatives within the department.
  • Utilized data analytics tools to monitor progress against set targets.
  • Conducted regular training sessions for new sales personnel.

Combat Arms - M1 Abrams Tanker

Army
Garlstadt, Germany
07.1989 - 12.1992
  • Served in the US Army honorably for nearly 3 years.
  • Served a tour in Iraq.
  • Tip of The Spear Unit at Battle of Norfolk in Iraq.
  • Loader and Machine Gunner.

Education

Bachelor of Science - Psychology

Southern New Hampshire University
Hooksett, NH

Skills

  • Verbal Communication
  • Troubleshooting
  • Excel, Word, PowerPoint, Office Software Proficiency
  • Analytical
  • Leadership
  • Written Communication
  • Social Perceptiveness
  • Time Management
  • Dependable and Responsible
  • Networking
  • Project Planning
  • Media Relations
  • Human Resources
  • Profit and Loss Management
  • Revenue Growth
  • Process Improvement
  • Change Management
  • Business Administration
  • Staff Management
  • Contract Negotiation
  • Performance Benchmarking
  • Systems Organization
  • Turnaround Management
  • New Business Development
  • Defining company vision
  • Board Reporting
  • Policy Development
  • Organizational Skills
  • Results Orientation
  • Sales Growth
  • Expectation Management
  • Client Relationship Management
  • Business Consulting
  • Marketing expertise
  • Innovation and Creativity
  • Coaching and Mentoring
  • Sales and Marketing
  • Employee Interviewing
  • Procedure Manual Writing
  • Leadership Development
  • Course Materials Development
  • Role Playing

Affiliations

  • Fitness
  • Jiu Jitsu
  • Bow Hunting
  • Helping veterans
  • Dog Training
  • Volunteer

Timeline

Semi-Retired

Self
01.2018 - Current

Regional Director

Golds Gym's NH ( Recruited back to Rebrand)
01.2016 - 11.2018

Senior Regional Manager

Around the Clock Fitness
12.2013 - 05.2016

CEO

Helping Health Clubs, LLC
07.2009 - 06.2013

CEO

EFT Group
11.2005 - 08.2008

CEO

Capital Fitness
10.2003 - 05.2005

Regional Director of Sales and Operations

Golds Gym's New Hampshire (4 Gyms)
06.1996 - 07.2002

General Manager

Holiday Health And Racquet Club
03.1993 - 05.1996

Combat Arms - M1 Abrams Tanker

Army
07.1989 - 12.1992

Bachelor of Science - Psychology

Southern New Hampshire University
Richard Quinn