- Knitting and Crocheting
- Cooking
- Documenting and sharing travel experiences
- I enjoy helping others and giving back to the community
- Reading
- Fundraising Events
- I participate in a variety of outdoor recreational activities
- Playing Sports
- Astrology
- Animal Care
- Hiking
- Mindfulness Practices
- Community Cleanup
- Gardening
- Dancing
- I like working with my hands and fixing things
- Horseback Riding
- Woodworking
- I participate in low-impact exercises to strengthen core muscles
- Backpacking and Hiking
- Music
- Gym Workouts
- Crafting and DIY Projects
- Food Tourism
- Baking
- I like looking at the stars and learning about constellations
- Rock Climbing
Richard (Ricky) Smith
Colorado Springs,CO
Summary
I am a hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
More than that, overflowing positivity, and enthusiasm. A willingness you go beyond the call of duty for both, employer's, employee,s, and Patrons of anything that I do.
Quick on my feet, even with new information and environments, I am able to apply my knowledge of other crafts to learn quickly and effectively. I strive for the top everywhere I go with friendly competition and teamwork to help reach any and every goal.
Regardless of where, if im in a kitchen, on a jobsite, a music studio, my own home, or anyone else's home. Clean, organized, courteous, and tasteful is who I am.
Thank you for reading :D.
Richard T. Smith
Overview
15
15
years of professional experience
Work History
Manager
Fargos Pizza
Colorado Springs, CO
03.2025 - 03.2026
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Led team training programs to develop staff skills and improve performance metrics.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Oversaw financial reporting processes, ensuring accuracy and compliance with company standards.
- Conducted regular performance reviews, providing feedback and fostering professional growth among staff.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Restaurant Manager
Smahburger
Colorado Springs , CO
02.2024 - 03.2025
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Brought life to the shift, for employees and, for customers alike.
- 10+ years of restaurant experience.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Oversaw daily restaurant operations ensuring high-quality service and customer satisfaction.
- Managed staffs training, and performance evaluations to enhance team efficiency.
Banquet Server
Broadmoor Hotel
Colorado Springs , CO
11.2021 - 08.2023
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Noted timing of meal progression, keeping kitchen staff informed.
- Served orders by picking up and delivering selections from kitchen.
- Replenished beverages throughout meal service as needed.
- Served beverages and appetizers to guests in an efficient manner.
- Set up stations for serving meals according to established guidelines.
- Carried trays of food items from kitchen to dining areas.
- Organized payment transactions accurately while providing excellent customer service.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Answered questions regarding menu items and assisted guests in making selections.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Participated in ongoing training to enhance job skills and knowledge.
Fry Cook
Chicken Chef
Colorado Springs , CO
06.2019 - 10.2021
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed procedures to prevent cross-contamination of items for patrons with allergies and gluten intolerance
- Verified that prepared food met all standards for quality and quantity.
- Organized kitchen and walk-in freezer to enable employees to easily find items.
Sandwich Manager
SUBWAY®Restaurants
Colorado Springs , CO
12.2018 - 03.2019
- Implemented quality control measures to uphold company standards.
- Oversaw daily operations, maintaining efficiency and quality standards.
Chef
Ivywild School
Colorado Springs , CO
10.2017 - 11.2018
- Negotiated contracts with suppliers to secure competitive prices for ingredients.
- Suggested and prepared promotional dishes according to ingredient availability and customer preferences.
- Adhered to budget guidelines when purchasing ingredients and equipment.
- Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
- Trained new chefs on proper cooking techniques and menu items.
- Developed standard recipes and techniques for food preparation and presentation, promoting consistently high-quality food items.
- Adjusted seasonings of dishes according to customers' tastes.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Assigned specific duties to employees to maintain productive operation of kitchen and food service.
- Checked quality of raw materials before use.
- Prepared workstations with ingredients and tools to increase efficiency.
- Resolved customer complaints regarding food quality or service promptly and professionally.
Construction Worker
William Lightfoot Construction
Colorado Springs, CO
07.2017 - 10.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Assisted with successful, time-sensitive renovations of various structures.
Hot Cook, Baker, Meat Prep, and Dishwasher
Golden Corral Buffet and Grill
Colorado Springs , CO
04.2013 - 07.2017
- Set up and performed initial prep work for soups, sauces and salads.
- Organized storage areas ensuring that all dry goods are properly labeled and stored away from contamination sources.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Kept accurate records of weekly inventories of food products used during shift.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Assisted with kitchen preparation tasks such as cutting vegetables, marinating meat.
- Received and stored food and supplies.
- Operated commercial kitchen equipment safely according to manufacturer's instructions.
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Grilled and deep fried various foods from meats to potatoes.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Carved ham, turkey and roast beef for use in sandwiches and buffet carving station.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Observed proper timing standards to ensure that meals are cooked properly in designated time frames.
- Used standardized recipes and other instructions to prepare food.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
- Heated prepared foods such as sandwiches, hamburgers, french fries and other items on the grill or deep fryer.
- Developed strategies to enhance food-presentation aspects of catering and retail environments.
- Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries, and cookies.
- Garnished and arranged dishes into creative presentations.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Maintained knowledge of current menu items, garnishes and preparation methods.
- Trained new staff members on standard operating procedures related to hot cook duties.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Cooked meats, fish, vegetables, soups and other hot food products as well as portioned them out appropriately for service.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Performed workstation prep prior to shift start.
Gardener's Helper
Private Homes
Homedale, ID
04.2011 - 03.2013
- Assisted in planting, pruning, and maintaining diverse plant species in residential gardens.
- Operated gardening tools and equipment to enhance landscape aesthetics and functionality.
- Collaborated with homeowners to understand specific landscaping preferences and requirements.
- Implemented efficient watering schedules to optimize plant health and resource use. (Less making of the schedule and more watering according to a schedule already made.)
- Provided support in seasonal garden preparation, including mulching and soil amendment applications.
- Operated various gardening equipment safely and efficiently while adhering to safety protocols at all times.
Education
High School Diploma -
None Yet Past High School
Homedale, ID05-2014
Skills
- Customer service
- Staff training
- Inventory management
- Quality control
- Event coordination
- Team leadership
- Conflict resolution
- Time management
- Budget management
- Food safety
- Sales forecasting
- Operational efficiency
- Performance evaluation
- Customer service best practices
- Shift management
- Staff management
- Customer loyalty
- Reservation handling
- Kitchen oversight
- Catering coordination
- Recipes and menu planning
- Table management
- Resource allocation
- Full service restaurant background
- Inventory control and record keeping
- Supervisory skills
- Point of sale (POS) system operation
- Wine history
- Organization and prioritization
- Labor and food cost control
- Food plating and presentation
- Stable work history
- Kitchen equipment operation and maintenance
- Passion for customer satisfaction
- Performance improvement
- Complaint resolution
- Crisis management
- Teamwork and collaboration
- Power tool operation
- Worksite safety
- Team collaboration
- Painting
- Truck loading
- Worksite preparation
- Demolition experience
- Drywall hanging
- Cabinet installation
- Construction safety
- Landscaping
- Physical stamina
- Manual dexterity
- Dependability and reliability
- Team player
Accomplishments
My highest Accomplishments are all personal not professional, but my be worth mentioning as is it stands.
I taught myself how to play guitar, and am currently learning to read music.
I have lost 93lbs in a single year.
I have continued to further my education throughout life, without having the benefit of college.
I once tried walking to Salt lake city from colorado springs, and i made is 152 miles in 4 days before turning back and doing another 152 to get back home.
I have crafted a never give up personality for the purpose of learning and doing everything I can on this great blue earth before the end.
Interests
Timeline
Manager
Fargos Pizza
03.2025 - 03.2026
Restaurant Manager
Smahburger
02.2024 - 03.2025
Banquet Server
Broadmoor Hotel
11.2021 - 08.2023
Fry Cook
Chicken Chef
06.2019 - 10.2021
Sandwich Manager
SUBWAY®Restaurants
12.2018 - 03.2019
Chef
Ivywild School
10.2017 - 11.2018
Construction Worker
William Lightfoot Construction
07.2017 - 10.2017
Hot Cook, Baker, Meat Prep, and Dishwasher
Golden Corral Buffet and Grill
04.2013 - 07.2017
Gardener's Helper
Private Homes
04.2011 - 03.2013
High School Diploma -
None Yet Past High School