Richardson Gyamerah
Bridgeport,CT
Summary
Achieved 98% customer satisfaction rating through effective conflict resolution and logistics coordination. Demonstrated strong time management and adaptability, ensuring timely delivery and professional communication. Background in customer service and package handling supports enhanced delivery operations and customer trust.
Overview
1
1
year of professional experience
Work History
Delivery Driver
DoorDash
Bridgeport, Connecticut
02.2025 - 08.2026
- Scheduled and managed deliveries independently, ensuring efficiency and reliability.
- Managed full-cycle delivery logistics for high-volume orders, consistently achieving a 98%customer satisfaction rating.
- Resolved customer and restaurant staff concerns about wait times and order discrepancies, enhancing overall service experience.
- Adapted to changing traffic conditions to optimize delivery efficiency.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Addressed customer service complaints professionally, fostering trust and loyalty through informed responses.
Package Handler
FedEx
Stratford, Connecticut
02.2025 - 03.2026
- Achieved consistent handling of over 300 packages per hour in a fast-paced hub.
- Loaded and unloaded delivery trucks with precision and care.
- Sorted packages by size and destination to enhance processing efficiency.
- Operated package scanning equipment to monitor shipment progress accurately.
Education
Some College (No Degree) - Business Administration
University of Connecticut
Stamford, CT08-2026
Skills
- Delivery logistics
- Logistics coordination
- Efficient package handling
- Road safety practices
- Time management
- Project management
- Customer service
- Conflict resolution
- Adaptability and flexibility
- Team collaboration
- Data analysis
- Positive attitude
Timeline
Delivery Driver
DoorDash
02.2025 - 08.2026
Package Handler
FedEx
02.2025 - 03.2026
Some College (No Degree) - Business Administration
University of Connecticut