Richardson Joseph
Pompano Beach,FL
Summary
Dynamic professional with a proven track record at Wisnold Surplus Tires, excelling in cash management and customer service. Enhanced accuracy in cash intake processes and strengthened customer relationships through proactive engagement. Adept at inventory control and process improvement, ensuring operational efficiency and exceptional service delivery.
Overview
10
10
years of professional experience
Work History
Manager's Assistant
Wisnold Surplus Tires
06.2015 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day to day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Fresh Cap1
Walmart
03.2020 - 11.2022
- Worked effectively in fast paced environments.
- Worked well in a team setting, providing support and guidance.
- Organized and detail oriented with a strong work ethic.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
Clerk
Publix
07.2019 - 01.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Associate of Arts - Business Administration
Santa Fe College
Gainesville, FL05-2023
High School Diploma -
Deerield Beach High
Deerfield Beach, FL06-2018
Skills
- Cash management
- Inventory control
- Customer service
- Data entry
- Time management
- Quality assurance
- CPR expertise
- Process improvement
Languages
French
Native or Bilingual
creole
Native or Bilingual
Timeline
Fresh Cap1
Walmart
03.2020 - 11.2022
Clerk
Publix
07.2019 - 01.2020
Manager's Assistant
Wisnold Surplus Tires
06.2015 - Current
Associate of Arts - Business Administration
Santa Fe College
High School Diploma -
Deerield Beach High
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