Diana Luna
Manager
Oceanside,CA
Summary
Dynamic Manager's Assistant at Sales Associates with a proven track record in enhancing team engagement and customer satisfaction. Skilled in cash management and employee training, I successfully motivated staff to excel in performance and fostered a collaborative work environment, leading to improved sales outcomes and client loyalty.
Overview
4
4
years of professional experience
Work History
Manager's Assistant
Sales Associates
12.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Assisted in training new sales staff on best practices and company policies for improved performance.
- Assisted sales team with completing customer transactions and managing issues.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Trained new associates in successful sales and performance strategies.
Education
Vista High School
Vista, CA06-2022
Skills
- Customer engagement
- Cash management
- Employee training
- Team leadership
- Staff management
- Enhancing team engagement
- Adaptable learner
- Employee engagement communication
Languages
Spanish
Native or Bilingual
Timeline
Manager's Assistant
Sales Associates
12.2021 - Current
Vista High School
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