Richard Hagen
Saint Francis,MN
Summary
Organized Warehouse Supervisor offers 20 years of shipping and receiving experience acquired through warehouse roles. Excels in managing warehouse logistics and leading inventory audits. Versed in purchasing, vendor relationship management and shipping documentation.
Overview
28
28
years of professional experience
Work History
Warehouse Operations Supervisor
NFI Industries
01.2025 - Current
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Reduced order processing time by optimizing workflows and training staff on best practices.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
Shipping and Receiving Supervisor
Americold
Brooklyn Park, MN
01.2023 - 2025
- Supervised shipping and receiving, distribution, and workplace safety.
- Warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw daily operations and shipping and handling processes.
- Adhered to industry best practices for warehousing, material handling and documentation.
- Started up and shut down processing equipment.
Warehouse Supervisor
Spears MFG
Dayton, MN
01.2017 - 12.2023
- Supervised shipping and receiving, distribution, and workplace safety.
- Warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw daily operations and shipping and handling processes.
- Adhered to industry best practices for warehousing, material handling and documentation.
- Started up and shut down processing equipment.
Laborer
Diamond Painting & Decorating
Andover, MN
10.2015 - 01.2017
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Observed site safety rules to maximize protections for team members and equipment.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Interpreted job site supervisor's orders and technical documentation to complete accurate work.
Distribution Center Lead /Returns Lead
Graco Inc.
Anoka, MN
10.1997 - 10.2015
- Maintained workflow at consistent pace balancing acceptable levels of movement safety and performance.
- Facilitated communications with business units throughout company and with partners across supply chain.
- Kept up consistent workflow within outbound operational standards.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Addressed customer complaints and requests by resolution or escalation.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
- Worked with customers to pack items according to specific desires and requirements.
- Coordinated daily order fulfillment in fast-paced receiving and shipping environment.
- Oversaw picking, stocking and receiving procedures.
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
High School Diploma - undefined
Ellendale High
Ellendale, ND05.1985
Skills
- Daily Receipts Documentation Warehouse Logistics
- Job Site Inspection Continuous Quality Improvement
- Order Picking and Processing (CQI)
- Stock Audits Job Assignments
- Supply Inventory Management Microsoft Access
- Time and Wage Tracking Team Meetings
- Quality Checks Productivity Benchmarks
- OSHA Standards Hazard Identification
- Materials Movement Client Relationships
- Shipping and Receiving Management Project Requirements
- Product Availability Key Performance Indicators (KPIs)
- Process Reviews Disciplinary Action
- Performance Assessment Workforce Efficiency
- Laborer Oversight Spreadsheet Tracking
- Corrective Actions Work Order Explanation
- Order Fulfillment
Timeline
Warehouse Operations Supervisor
NFI Industries
01.2025 - Current
Shipping and Receiving Supervisor
Americold
01.2023 - 2025
Warehouse Supervisor
Spears MFG
01.2017 - 12.2023
Laborer
Diamond Painting & Decorating
10.2015 - 01.2017
Distribution Center Lead /Returns Lead
Graco Inc.
10.1997 - 10.2015
High School Diploma - undefined
Ellendale High