Richel Alfonso

Uber Partner

Uber Technologies Inc.

10.2018 - 10.2023

Greeted passengers and provided a safe and comfortable ride to their destination.
Organized vehicle maintenance and ensured it was up to date with all required certifications.
Monitored traffic conditions in order to plan the most efficient route for each passenger.
Utilized GPS navigation systems to ensure timely arrival at destinations.
Accepted payment from customers through cash, credit cards, or mobile payments.
Maintained cleanliness of interior and exterior of vehicle.
Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
Assisted passengers with loading luggage into the trunk of the car when needed.
Adhered to local driving laws while transporting passengers safely from point A to point B.
Managed customer complaints professionally and courteously.
Provided helpful information about local attractions or points of interest upon request from customers.
Followed company policies and procedures related to driver conduct on the road.
Filed accident reports as necessary if an incident occurred during a trip.
Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
Kept track of mileage driven for tax purposes using designated tracking software.
Updated profile information regularly including availability status and vehicle details.
Maintained valid driver's license at all times according to state regulations.
Achieved consistently high customer scores due to exceptional service.
Cleaned vehicle regularly to maintain professional appearance.
Presented clean and sanitized vehicle to customers for utmost satisfaction.