Summary
Overview
Work History
Skills
Timeline
Generic

Richelle Cohen

Newberg,OR

Summary

Dedicated accounts payable professional with solid background managing invoices, tracking expenses and updating vendor files. Strong attention to detail with methodical approach to keeping accurate records.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Summit Staffing Solutions, Quest Diagnostics
Newberg, OR
11.2024 - Current
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided accurate information about products and services to customers.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Answered customer inquiries and provided accurate information regarding products and services.

Staff Accountant

Express Employment
McMinnville, OR
05.2024 - 10.2024
  • Reviewed and analyzed financial statements for accuracy and compliance with standards.
  • Prepared monthly account reconciliations for bank accounts, credit cards, and other balance sheet accounts.
  • Compiled and prepared journal entries to ensure accurate general ledger records.
  • Identified opportunities to improve internal controls over financial reporting processes.
  • Reviewed and verified invoices for accuracy and completeness.
  • Maintained accurate records of payments, credits, and other transactions.
  • Maintained customer accounts by verifying, allocating, and posting payments.
  • Prepared daily bank deposits for cash receipts from store sales.
  • Monitored delinquent accounts and contacted customers regarding payment arrangements.

Accounts Payable Specialist

Able Heating and Cooling
Tigard, OR
02.2024 - 05.2024
  • Processed accounts payable transactions in a timely manner according to established policies and procedures.
  • Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.

Accounts Payable Specialist

Xcel Energy
Minneapolis, MN
01.2023 - 10.2023
  • Processed accounts payable transactions in a timely manner according to established policies and procedures.
  • Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
  • Maintained accurate records of payments made to vendors.
  • Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.

Scheduling Coordinator

Arbon Equipment
Minneapolis, MN
10.2022 - 01.2023
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
  • Coordinated with department managers to adjust employee schedules as needed.
  • Monitored changes in labor needs to ensure compliance with relevant laws and regulations.
  • Assisted in the recruitment process by conducting interviews and making hiring decisions based on candidate qualifications.

Accounts Payable Specialist

Pugleasa
Minneapolis, MN
10.2014 - 05.2022
  • Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
  • Processed accounts payable transactions in a timely manner according to established policies and procedures.
  • Addressed month-end closing functions for detailed reporting.
  • Tracked income and expenses for business using accounting software.

Skills

  • Transaction verification
  • Account reviewing
  • Invoice processing
  • Sales tax reporting
  • Report preparation
  • Payment processing
  • Customer service
  • Problem resolution
  • Data entry
  • Database management
  • Administrative support
  • CRM software
  • Fishbowl Inventory CRM system proficiency
  • Call center operations
  • Account updating

Timeline

Customer Service Representative

Summit Staffing Solutions, Quest Diagnostics
11.2024 - Current

Staff Accountant

Express Employment
05.2024 - 10.2024

Accounts Payable Specialist

Able Heating and Cooling
02.2024 - 05.2024

Accounts Payable Specialist

Xcel Energy
01.2023 - 10.2023

Scheduling Coordinator

Arbon Equipment
10.2022 - 01.2023

Accounts Payable Specialist

Pugleasa
10.2014 - 05.2022

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Richelle Cohen