Richelle Mowers
Okmulgee
Overview
13
13
years of professional experience
Work History
Animal Groomer
Henryetta Paw Spa
11.2023 - Current
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
- Implemented time management strategies for efficient completion of daily tasks without sacrificing quality of service.
- Adapted grooming techniques based on individual animal temperament, size, breed, or special needs considerations.
- Streamlined appointment scheduling and record-keeping, resulting in improved efficiency and organization.
Bar Manager
Neon Bottle @ Kate's
08.2017 - 10.2023
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Skilled in product inventory, Detail driven in record keeping and HR support
- Training and overseeing new employees.
- Social media management, Marketing and event planning
Brand Ambassador
Strictly Power Sports
10.2015 - 10.2019
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Leasing Manager
Reagan Properties
10.2011 - 10.2016
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Performed professional apartment tours, collected fees and deposits, and processed applications.
- Typed lease and completed and maintained paperwork according to policy and guidelines.
Education
High School Diploma -
Florence High School
Florence, CO05.2009
Skills
- Patience and Empathy
- Pet Grooming Techniques
- Appointment Scheduling
- Sanitation protocols
- Staff Training
- Team Leadership
- Health and safety
- Training and mentoring
- Bar Management
- Inventory Management
- Responsible Alcohol Service
- Customer Service
- Customer Engagement
- Exceptional communication
- Resident relations
- Maintaining closing ratios
- Property Management
- Real estate knowledge
- Lease management experience
- Social Media Marketing
- Event Planning
- Advertising expertise
- Clerical skills
- Grounds Maintenance
Timeline
Animal Groomer
Henryetta Paw Spa
11.2023 - Current
Bar Manager
Neon Bottle @ Kate's
08.2017 - 10.2023
Brand Ambassador
Strictly Power Sports
10.2015 - 10.2019
Leasing Manager
Reagan Properties
10.2011 - 10.2016
High School Diploma -
Florence High School
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