Richelle Soto
Ocala,FL
Summary
Dynamic professional with a proven track record at Greenhouse, adept in office administration and organization. Excelled in enhancing customer satisfaction and streamlining business processes through effective communication. Skilled in Quickbooks and maintaining high confidentiality, significantly improved time management and operational efficiency.
Overview
4
4
years of professional experience
Work History
Secretary
Greenhouse
06.2024 - 01.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Manager
Boutique
03.2023 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Personal Assistant
Cristal Martinez
06.2021 - 05.2022
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Education
High School Diploma -
Colegio De Bachilleres
Mexico06-2023
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- Calendar management
- Quickbooks
Languages
Spanish
Native or Bilingual
Timeline
Secretary
Greenhouse
06.2024 - 01.2025
Manager
Boutique
03.2023 - 04.2024
Personal Assistant
Cristal Martinez
06.2021 - 05.2022
High School Diploma -
Colegio De Bachilleres
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