Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Richena Roberts

Cincinnati,OH

Overview

15
15
years of professional experience

Work History

Assistant General Manager (AGM)

BrewRiver Creole Kitchen
05.2021 - Current
  • Ensured servers completed out-work and daily duties per their job requirements
  • Wrote the schedule for front of house employees
  • Completed dry goods inventory and supervised daily cash-out procedures
  • Served as point of contact for owners to implement changes in the restaurant as well as fill in as the bartender as needed

Tax Associate Assistant

Smith & Smith Tax Service
02.2010 - 04.2024
  • Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
  • Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
  • Prepared accurate tax returns for individuals, partnerships, corporations, and non-profit organizations, maximizing deductions and credits.
  • Participated in continuing education courses to maintain professional knowledge and certifications as a Tax Associate.

Cashier

Macy's
11.2020 - 04.2021
  • Greet customers, organize and stock clothes, cash out customers and take pick up orders to the customers car

Server

Cafe Devine
05.2016 - 08.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier

The Market
11.2015 - 02.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Server and Cashier

Paulas Cafe
08.2012 - 11.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Diploma - Communications

Hughes Center High School
Cincinnati, OH
05.2001

Skills

  • Food Handling
  • Food Service
  • Food Preparation
  • Serving Experience
  • Host/Hostess
  • Serving
  • Hospitality
  • Restaurant experience
  • Bartending
  • Sales
  • Organizational skills
  • Management
  • Guest services
  • Computer skills
  • Negotiation
  • Computer literacy
  • Time management
  • Culinary experience
  • Interviewing

Additional Information

I am very good at multi tasking and taking control when needed. I am a hard worker and dedicated. My work skills are efficient and I can work with anybody.

Timeline

Assistant General Manager (AGM)

BrewRiver Creole Kitchen
05.2021 - Current

Cashier

Macy's
11.2020 - 04.2021

Server

Cafe Devine
05.2016 - 08.2020

Cashier

The Market
11.2015 - 02.2016

Server and Cashier

Paulas Cafe
08.2012 - 11.2015

Tax Associate Assistant

Smith & Smith Tax Service
02.2010 - 04.2024

Diploma - Communications

Hughes Center High School

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Richena Roberts