Richie Perez
Lawrence,MA
Summary
My customer service background spans roles at 5 Guys, Wendy's, and the deli/pizzeria, where you excelled in fast-paced environments, handled diverse customer needs, and ensured high satisfaction through efficient and friendly service. This experience reflects your versatility, interpersonal skills, and dedication to delivering excellent customer experiences in the food industry.
Overview
3
3
years of professional experience
Work History
Line Cook/Prep Cook
Andover Deli And Pizzeria
08.2023 - Current
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Cashier/Cook
Five Guys
09.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier/Costumer Service
Wendys Restaurant
09.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Abbott Lawrence Academy
Lawrence, MA06.2023
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Professional Attitude
- Customer Service
- Active listener
- Workload Management
- Inventory Management
- Equipment Maintenance
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Line Cook/Prep Cook
Andover Deli And Pizzeria
08.2023 - Current
Server/Cashier/Cook
Five Guys
09.2022 - 04.2023
Cashier/Costumer Service
Wendys Restaurant
09.2021 - 03.2022
High School Diploma -
Abbott Lawrence Academy
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