Richinela Eliodor
Randolph,MA
Summary
Diligent Clinical Program Assistant with 3 years of experience assisting in job-related tools and techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Clinical Program Assistant (contractor)
12.2020 - Current
- Assist with clinical projects and initiatives within the department outreach to companies hosting flu clinics, organizing distribution of health fair materials
- Prepare written agreements of flu clinic contracts
- Prepare cases for pharmacist by reconciling medications patients prescription history with the Medicare D prescription history
- Inform Medicare D patients of their eligibility for medication review services (MTM services) and work with patients to schedule telephonic appointments for medication review
- Perform the initial communication outreach for eligible patient
- Utilize Excel to organize data/management reporting daily.
Treatment Coordinator/ Orthodontic Scheduling Coordinator
Children & Family Dentistry
10.2017 - 11.2020
- Excellent customer service skills insurance verifications/collect & post payments to patient accounts
- Management of Orthodontic traveling team, Accountable for daily submission, excel spread sheets, morning huddles and end of the day meetings
- Assist dentist with treatment and recommendations.
Client Service Representative
State Street Global Operations
09.2015 - 12.2016
- Manage administrative case issues such as data processing, financial pricing and bookkeeping
- Queries on settlements, trade instructions, foreign exchange, or market openings Use of in-house database tools to facilitate setting up client’s access, training and reporting
- Analyze system configurations against documentation for implementation and administration of trades
- UPS shipment and tracking
Third Party Lending Associate II
State Street Global Operations
07.2014 - 10.2015
- Identify, monitor and repair transactions of trades
- Communicate discrepancies and provide resolutions for clients
- Experienced in accountancy and producing various reports
- Responsible for extensive amount of fax instructions used for processing daily
- Excellence in time management Analyzed request for removal of trade data
- Analyzed request for removal of trade data.
Education
Cambridge College
Cambridge, MA09.2014
Skills
- Microsoft Office: Word, Excel, Power point and Outlook
- Certification: Finance Analyst
- Certification: Dental Assistant
- Pharmacy Technician
French & Haitian Creole
Able to communicate with patients efficiently in Haitian Creole/ French
Haitian Creole
Able to communicate efficiently in Haitian Creole.
Timeline
Clinical Program Assistant (contractor)
12.2020 - Current
Treatment Coordinator/ Orthodontic Scheduling Coordinator
Children & Family Dentistry
10.2017 - 11.2020
Client Service Representative
State Street Global Operations
09.2015 - 12.2016
Third Party Lending Associate II
State Street Global Operations
07.2014 - 10.2015
Cambridge College
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