RICHITHA POLAMREDDY
Summary
Experienced clinical research professional with over 7 years managing diverse client portfolios and cultivating collaborative relationships within global teams. Renowned for strong problem-solving abilities and a proactive approach, consistently delivering project objectives on time. Demonstrated expertise in both independent work and teamwork, leading to positive outcomes for clients and stakeholders. Committed to utilizing clinical research knowledge to drive team success and improve operational efficiency.
Overview
7
7
years of professional experience
Work History
Client Services Lead Clinical Trial Payments
IQVIA RDS India Pvt
Bangalore, India
05.2022 - Current
- Managed delivery control from responsible team members for allocated portfolios.
- Supervised a team of associates to ensure accurate and timely payment services.
- Ensured alignment of payment schedules and terms with study document requirements.
- Efficiently coordinated and maintained connections with investigational sites.
- Developed strategies and solutions for portfolio requirements.
- Evaluate potential risks at both the site and trial levels; implement solutions to mitigate.
- Coordinated KOM meeting and transition call for the team.
- Worked with associates to review and resolve Freshdesk tickets, maintaining clean metrics.
- Conducted training sessions for new and existing staff on process requirements.
- Honored with prestigious Grand Winner platinum award and numerous impact recognitions.
Associate Site Solutions Lead Clinical Trial Payments
IQVIA RDS India Pvt
Bangalore, India
05.2021 - 05.2022
- Led projects for leading pharmaceutical firms, ensuring successful oversight and delivery.
- Evaluated and enhanced study setup with accurate payment schedule mapping.
- Processed and oversaw timely release of site payments for clinical trials within scheduled timelines.
- Incorporated structured SVT approach into payment study.
- Conducted regular monthly and biweekly calls with the project team to discuss study payment requirements.
Sr. Project Payment Analyst Clinical Trial Payments
IQVIA RDS India Pvt
Bangalore, India
10.2019 - 05.2021
- Adapted to a new process to manage the assigned responsibilities while performing duties in the new process.
- I took on lead responsibilities while working as an associate, and within a year, I was promoted.
- Awarded multiple times throughout employment history.
- Facilitated communication among stakeholders to eliminate data flow obstacles.
- Addressed and resolved problems associated with payment restrictions.
- Utilized eTMF, Wingspan, and ELVIS systems for locating signed contracts.
- Reviewed visit data to ensure inclusion of payable visits in the Proforma.
- Worked with the project, RSU, and clinical teams to resolve the discovered issues.
- Processing invoices for payments, reducing financial errors, and ensuring swift payment services to the sites.
- Managed quick responses to Freshdesk ticket inquiries.
Clinical Process Associate Clinical Trial Payments
IQVIA RDS India Pvt
Bangalore, India
04.2018 - 10.2019
- Tracked subject visits and resolved discrepancies in patient visit data.
- Ensured all subject visits were current while meeting data entry time targets.
- Conducted checks on site for quality assurance, addressing any preliminary setup concerns.
- Ensured accurate and timely processing of payment batches.
- Provided overview of outstanding payment batches to project leadership team for timely site payments.
- Facilitated payment reconciliation process for study team post-database lock.
Project Finance Trainee Clinical Trial Payments
IQVIA RDS India Pvt
Bangalore, India
10.2017 - 04.2018
- Completed designated administrative duties to support project execution by team members.
- Ensured systems were updated and maintained according to project plans.
Education
Bachelor of Science -
Sree Vidyanikethan Degree College
06-2017
Skills
- Quick Learner
- High Quality Client Service
- Adoptable and Flexible
- Problem Solving Ability
- Task prioritization
- Self motivation
- Collaboration and teamwork
- Financial reconciliations
- Team Leadership
- Multitasking capacity
- Time management abilities
- Attention to detail
Accomplishments
- Recognition Award 2018 & 2019
- Silver Award 2020, 2021 & 2022
- Gold Award MVP 2022
- Platinum Award 2023
- Impact Award 2024
Timeline
Client Services Lead Clinical Trial Payments
IQVIA RDS India Pvt
05.2022 - Current
Associate Site Solutions Lead Clinical Trial Payments
IQVIA RDS India Pvt
05.2021 - 05.2022
Sr. Project Payment Analyst Clinical Trial Payments
IQVIA RDS India Pvt
10.2019 - 05.2021
Clinical Process Associate Clinical Trial Payments
IQVIA RDS India Pvt
04.2018 - 10.2019
Project Finance Trainee Clinical Trial Payments
IQVIA RDS India Pvt
10.2017 - 04.2018
Bachelor of Science -
Sree Vidyanikethan Degree College
Similar Profiles
Manami TarafdarManami Tarafdar
Operations Specialist 1 at IQVIA RDS (India) Pvt. Ltd.Operations Specialist 1 at IQVIA RDS (India) Pvt. Ltd.
Tarun Kr ChattopadhyayTarun Kr Chattopadhyay
OPERATIONS SPECIALIST (Team Lead IC) at IQVIA RDS INDIA PVT. LTDOPERATIONS SPECIALIST (Team Lead IC) at IQVIA RDS INDIA PVT. LTD
Mahammad Farook ShaikMahammad Farook Shaik
Operation Specialist at IQVIA RDS India Pvt. LtdOperation Specialist at IQVIA RDS India Pvt. Ltd