Richlan N. CROOKS
Arlington
Summary
My name is Richlan crooks and i am seeking a part-time jobs. i enjoy assisting and working with customers. Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
7
7
years of professional experience
Work History
Telemarketer
Resort Vacations
Arlington
10.2024 - 02.2025
- Identified potential customers through cold calling and database research.
- Followed up with existing customers regarding additional products or services that may be of interest.
- Attended training sessions on a regular basis to stay updated on changes in industry regulations.
- Documented sales call data in company software.
- Generated referrals from satisfied customers for additional business opportunities.
- Networked to build client base and promote products to new and existing clients.
- Conducted surveys with current customers regarding their satisfaction levels with products or services.
Cashier
WinCo Foods
Arlington
09.2023 - 09.2024
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed sales transactions to prevent long customer wait times.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
Dollar General
Arlington
07.2018 - 07.2023
- Welcomed customers, offering assistance to help find store items.
- Discounted purchases by scanning and redeeming coupons.
- Maintained work area and kept cash drawer organized.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Provided excellent customer service by helping customers locate items they were looking for.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
Education
Associate of Applied Science - Paralegal Studies
Shelton State Community College
Tuscaloosa, AL12-2022
Skills
- Customer service
- Team collaboration
- Cash handling
- Networking
- Decision-making
- Task prioritization
- Problem resolution
- Active listening
- Team building
- Business writing
Accomplishments
- Honor Society
- Deans List
- Business Studies
- Eyelashes Business
Timeline
Telemarketer
Resort Vacations
10.2024 - 02.2025
Cashier
WinCo Foods
09.2023 - 09.2024
Cashier
Dollar General
07.2018 - 07.2023
Associate of Applied Science - Paralegal Studies
Shelton State Community College
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