Anna Delgado
San Antonio,TX
Summary
Self-assured professional with a background in engaging clients, streamlining sales processes, and assessing customer needs. Undeniable organizational skills and desiring the opportunity to work hard.
Overview
4
4
years of professional experience
Work History
Lead Generator
Resort Vacations
02.2023 - 07.2023
- Cultivated trust with prospects through consistent follow-up communication and relationship-building tactics, leading to higher conversion rates over time.
- Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
- Generated high-quality leads by researching and identifying potential clients through various online platforms.
- Developed strong rapport with potential clients, fostering long-lasting relationships and repeat business opportunities.
Prep Cook/Chef
Ignite Medical Resort
07.2022 - 02.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Trained and assisted new kitchen staff members.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
- Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Addressed and resolved customer complaints to increase trust and satisfaction.
- Showcased creativity in garnishing dishes, adding visual appeal that enhanced overall dining experience for guests.
- Collaborated with the head chef to create seasonal menus and special dishes, offering more variety and selections to customers.
Chef
Sorrento Rehab
11.2020 - 04.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
Stocker
Walmart
07.2019 - 08.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as 90 pounds.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Education
High School Diploma -
Thomas Jefferson High School
723 Donaldson Ave,San Antonio, TX 7820107.2012
Skills
- Telephone and email etiquette
- Verbal and written communication
- Outbound Calling
- Appointment Scheduling
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- comunication
Writing
For the past year or so I have been writing, It fills me with joy. I had went to school for it, but I couldn't finish the classes or semester so I have no degree for it. Last year with motivation from my family and friends, I finally had some courage to put my stories out there even since, I have not stop.
learning languages
I have always been fascinated not only in learning different languages, but the culture behind it. Right now my fascination is in Thailand, my oldest child has shown interest in it as well, getting to learn with him is by far the funniest thing ever.
Reading
I have dyslexia, I was told I would never understand most things in life because of it. To prove them wrong reading has become a staple in my life along with my writing. My kids love to read with me making it even more enjoyable.
Timeline
Lead Generator
Resort Vacations
02.2023 - 07.2023
Prep Cook/Chef
Ignite Medical Resort
07.2022 - 02.2023
Chef
Sorrento Rehab
11.2020 - 04.2022
Stocker
Walmart
07.2019 - 08.2020
High School Diploma -
Thomas Jefferson High School
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